MICROSOFTIn betaMicrosoft Certified:Dynamics 365 Sales AI Consultant Associate
The Microsoft Certified: Dynamics 365 Sales AI Consultant Associate certification validates your ability to design and implement AI-enhanced sales solutions in Dynamics 365 Sales. It is aimed at professionals who support intelligent seller workflows across the lead-to-cash process. Earning it demonstrates your capability to optimize sales processes with AI-driven insights.
322 practice questions · Updated 2026-07-30
5Domains
12Objectives
65Concepts
322Questions
AB-210 Curriculum
Every domain, objective, and concept the AB-210 exam measures.
- Evaluate Sales Deployment Prerequisites
- Configure Mailboxes
- Set Up Business Process Flows
- Configure Timeline
- Import and Export Data Options
- Examine Sales Security Model
- Configure Microsoft 365 Integration
- Product Configuration
- Product Family Setup
- Price List Creation
- Currency Management
- Price List Association
- Copilot Integration
- Agent Utilization
- Dataverse Sales Data Model
- Reporting Options Evaluation
- Visualization Techniques
- Sales Plan Features
- Agent Deployment Prerequisites
- Capacity Configuration
- Billing Setup
- Credit Management
- Sales Accelerator Configuration
- Work Assignment Setup
- Conversational Intelligence Setup
- Predictive Scoring Configuration
- Relationship Intelligence Setup
- Copilot Features Configuration
- Forecast Configuration
- Goals and Metrics Setup
- Lead Configuration
- Opportunity Configuration
- Predictive Scoring Model Basics
- Customize Predictive Scoring
- AI Model Evaluation
- Research-only Mode Evaluation
- Research and Engage Mode Evaluation
- Sales Qualification Agent Configuration
- Sales Qualification Agent Action Interpretation
- Sales Qualification Agent Monitoring
- Sales Close Agent Coordination
- Opportunity Products Addition
- Pricing Configuration
- Opportunity Pipeline View Configuration
- Sales Opportunity Agent Setup
- Sales Opportunity Agent Configuration
- Sales Close Agent Setup
- Sales Close Agent Configuration
- Sales Close Agent Action Interpretation
- Sales Close Agent Monitoring
- Sales Close Agent Collaboration
- Sales Research Agent Use Cases
- Sales Research Agent Configuration
- Research Canvas Analysis
- Sales Mobile App Deployment
- Sales Mobile App Configuration
- Teams Calling Setup
- SMS Channel Configuration
- Power Automate Basics
- Creating Automated Flows
- Triggering Flows
- Embedding Power Apps
- Using Power Apps Controls
- Embedding Power BI Reports
- Configuring Power BI Integration
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Percentages reflect share of the current practice bank, not official exam weightings — no structured per-skill weight is published for AB-210, so none is invented.