A sales team wants to use the Sales Research Agent to prepare for a first meeting with a new prospect. The team needs a concise overview of the prospect's business, key contacts, and recent news. The admin has already configured the agent with the company's approved sources. What should the team do to get this overview?

Use the contact record's timeline to view recent activities.

Ask the admin to run a global search for the prospect's name.

Create a new opportunity for the prospect and run the Sales Research Agent from the Research tab.

Open the prospect's website and manually compile notes.

A sales team wants to use the Sales Research Agent to improve their deal-closing process. Which scenario is the most appropriate use of the Sales Research Agent?

Summarizing a customer's recent news, financial health, and key contacts before a meeting

Automatically generating a quote for a customer based on product catalog prices

Updating the opportunity's probability of closing based on historical win rates

Creating a follow-up task for a salesperson after a call

An admin needs to configure the Sales Research Agent to automatically include the prospect's LinkedIn company page as a source. The admin wants to ensure that the agent uses this source for all future research. What should the admin do?

Enable the LinkedIn Sales Navigator integration in the environment.

Create a custom connector for LinkedIn in Power Automate.

Ask users to manually paste LinkedIn links into the research report.

Add LinkedIn to the allowed sources list in the agent configuration.

A sales organization wants to use the Sales Research Agent to improve win rates. The research canvas shows that opportunities with a 'Champion' identified have a 30% higher win rate than those without. The sales team wants to use the agent to help identify champions. Which recommendation should the consultant make?

Use the Sales Research Agent to gather intelligence about the prospect's organizational structure and stakeholders, which can help the sales team identify potential champions.

Use the research canvas to directly identify champions from the data.

Disable the agent and rely on the sales team's intuition to identify champions.

Configure the agent to automatically set the 'Champion' field on opportunities based on its research.

A sales manager wants to use the Sales Research Agent to help the team identify potential risks in their active deals. Which use case aligns with the Sales Research Agent's capabilities?

Recommending the next best action for each salesperson based on past performance

Calculating the expected revenue for the quarter based on pipeline data

Analyzing the win probability of each opportunity using historical data

Providing a summary of recent organizational changes at a customer company that might affect a deal

Microsoft Certified:Dynamics 365 Sales AI Consultant Associate

Domain 4Objective 3

Gather Intelligence on Sales Deals by Using the Sales Research Agent AB-210 Practice Questions (Page 1)

Part of the Develop deals by using intelligent opportunity research domain, which accounts for 25–30% of the AB-210 exam. Microsoft does not publish an official question count, but from its 120-minute exam (~50–80 total, ~13–24 in this domain), expect 4–8 from this objective — we provide 30 practice questions to prepare you well beyond it. (estimate)

30questions here

6free pages

3concepts

25–30%of the exam

Questions 1–5

1application · medium
A sales team wants to use the Sales Research Agent to prepare for a first meeting with a new prospect. The team needs a concise overview of the prospect's business, key contacts, and recent news. The admin has already configured the agent with the company's approved sources. What should the team do to get this overview?
Select an answer first
2foundation · easy
A sales team wants to use the Sales Research Agent to improve their deal-closing process. Which scenario is the most appropriate use of the Sales Research Agent?
Select an answer first
3application · medium
An admin needs to configure the Sales Research Agent to automatically include the prospect's LinkedIn company page as a source. The admin wants to ensure that the agent uses this source for all future research. What should the admin do?
Select an answer first
4expert · hard
A sales organization wants to use the Sales Research Agent to improve win rates. The research canvas shows that opportunities with a 'Champion' identified have a 30% higher win rate than those without. The sales team wants to use the agent to help identify champions. Which recommendation should the consultant make?
Select an answer first
5foundation · easy
A sales manager wants to use the Sales Research Agent to help the team identify potential risks in their active deals. Which use case aligns with the Sales Research Agent's capabilities?
Select an answer first

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Gather Intelligence on Sales Deals by Using the Sales Research Agent AB-210 Practice Questions (Page 1)

Questions 1–5

A sales team wants to use the Sales Research Agent to improve their deal-closing process. Which scenario is the most appropriate use of the Sales Research Agent?

An admin needs to configure the Sales Research Agent to automatically include the prospect's LinkedIn company page as a source. The admin wants to ensure that the agent uses this source for all future research. What should the admin do?

A sales manager wants to use the Sales Research Agent to help the team identify potential risks in their active deals. Which use case aligns with the Sales Research Agent's capabilities?

Keep studying — Develop deals by using intelligent opportunity research