Gather Intelligence on Sales Deals by Using the Sales Research Agent AB-210 Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A Dynamics 365 Sales organization wants the Sales Research Agent to include only data from the organization's own CRM and a specific external news source. The administrator is concerned about the agent using unrelated public web data. Which configuration should the consultant set?

   • AConfigure the agent's data sources to include only the CRM and the approved news source, and disable any other external data connectors.
   • BDisable the Sales Research Agent and use a custom web search tool instead.
   • CEnable all available data sources and rely on the agent's AI to filter out irrelevant information.
   • DUse the research canvas to manually filter the results after generation.
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2. 12application · medium

   A sales team uses the research canvas to review a set of opportunities. The canvas shows that opportunities with a high win rate also have a longer sales cycle. The team wants to focus on deals that close faster without sacrificing win rate. Which insight should the consultant derive from the research canvas?

   • AAdvise the team to focus on opportunities with the lowest estimated value because they typically close faster.
   • BIdentify the common attributes of opportunities that close in the shortest time while maintaining a win rate above the team average.
   • CSuggest that the team abandon all opportunities with a sales cycle longer than the median.
   • DRecommend that the team pursue only opportunities with the longest sales cycle because they have the highest win rate.
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4. 13foundation · easy

   A sales manager is using the research canvas to review the performance of a sales team. What type of information is primarily displayed on the research canvas?

   • AReal-time chat transcripts from customer interactions
   • BA list of all open opportunities with their estimated close dates
   • CExternal news and financial data about customer accounts
   • DA breakdown of each salesperson's quota attainment
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5. 14foundation · easy

   A salesperson opens the research canvas for a specific opportunity. Which action can the salesperson perform directly from the research canvas?

   • ACopy the research summary to a note or share it with a colleague
   • BSend the research summary to the customer via email
   • CCreate a new contact record for the customer
   • DUpdate the opportunity's estimated close date
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6. 15application · medium

   A company wants to pilot the Sales Research Agent with a small group of sales representatives before rolling it out to the entire organization. The pilot team should see the agent in their opportunity records, but other users should not. Which configuration should the consultant implement?

   • AEnable the agent for all users and rely on training to keep other users from using it.
   • BEnable the Sales Research Agent for the pilot security roles only and assign those roles to the pilot team members.
   • CEnable the agent globally and then disable it for individual users who should not see it.
   • DCreate a separate Dynamics 365 environment for the pilot and enable the agent there.
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