Gather Intelligence on Sales Deals by Using the Sales Research Agent AB-210 Practice Questions (Page 5)

Questions 21–25

1. 21application · medium

   An organization wants to ensure that the Sales Research Agent does not use social media sources due to compliance concerns. The admin needs to configure the agent to exclude social media. What should the admin do?

   • ACreate a data loss prevention policy to block social media domains.
   • BInstruct users to ignore social media information in the research reports.
   • CDisable the Sales Research Agent for all users.
   • DRemove social media sources from the allowed sources list in the agent configuration.
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2. 22application · medium

   A sales manager uses the research canvas to compare the performance of two sales teams. Team A has a higher win rate but a lower average deal size than Team B. The manager wants to increase overall revenue. Which recommendation should the consultant derive from the research canvas?

   • ARecommend that Team A focus only on increasing deal size, ignoring win rate.
   • BSuggest that the manager set a single target for both teams to increase win rate by 10%.
   • CAnalyze the opportunity attributes that contribute to high win rates and high deal sizes, and recommend that both teams focus on opportunities that combine these attributes.
   • DAdvise Team B to adopt Team A's sales process exactly, assuming it will increase win rate.
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4. 23expert · hard

   A global company wants to deploy the Sales Research Agent across multiple regions. The European region has strict data residency requirements that mandate all customer data remain within the EU. The company uses a single Dynamics 365 environment. The consultant must configure the agent to comply. Which approach should the consultant take?

   • ADisable the agent for European users and have them use a manual research process.
   • BCreate a separate Dynamics 365 environment in the EU and deploy the agent there, while keeping the global environment unchanged.
   • CEnable the agent for all users and rely on the default Azure OpenAI region, which may be outside the EU.
   • DConfigure the Sales Research Agent to use an Azure OpenAI resource hosted in an EU region for all users, ensuring data processing stays within the EU.
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5. 24application · medium

   A sales organization wants to use the Sales Research Agent to prepare for a meeting with a new prospect. The prospect's company information is not yet in the CRM. The agent needs to gather external company intelligence. Which action should the consultant take?

   • ARequire the salesperson to manually enter all company information into the CRM before the meeting.
   • BCreate a manual research document and attach it to the opportunity record.
   • CEnable the Sales Research Agent and ensure it has access to the organization's configured data sources, including external company profiles.
   • DDisable the Sales Research Agent because it only works with existing CRM data.
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6. 25application · medium

   A sales team wants to use the Sales Research Agent to identify potential risks in a deal, such as negative news about the prospect company. The agent should flag these risks in the research brief. Which capability of the agent should the consultant highlight?

   • AThe agent can block the opportunity from being won if negative news is found.
   • BThe agent can send alerts to the sales team when risk levels exceed a threshold.
   • CThe agent can automatically update the opportunity's estimated close date based on risk factors.
   • DThe agent can analyze external news and sentiment to surface potential risks in the opportunity summary.
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