Configure AI-powered Intelligence and Insights Features AB-210 Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   Which Copilot feature in Dynamics 365 Sales helps sellers draft emails to customers?

   • AEmail assistance
   • BForecast summarization
   • CRecord summarization
   • DMeeting preparation
   Reveal Solution Discussion Select an answer first
2. 2application · medium

   A sales admin at Fabrikam is configuring the Sales accelerator for a new team. The team wants to see a prioritized list of leads in their daily work queue. The admin has enabled the Sales accelerator and created a queue. What should the admin configure to ensure that leads appear in the queue in the order of their predicted score?

   • AEnable predictive scoring and publish the model.
   • BCreate a work assignment rule that assigns leads to the queue based on score.
   • CConfigure the queue's sorting to use the lead score field.
   • DSet up a Power Automate flow to reorder leads in the queue after each score update.
   Reveal Solution Discussion Select an answer first
4. 3expert · hard

   A sales admin at Northwind Traders wants to use Copilot to summarize opportunity records for sellers. The admin also wants the summary to include the latest interaction data from emails and meetings. The organization uses Dynamics 365 Sales and Exchange Online. What should the admin configure to ensure Copilot includes this data?

   • ASet up a Power Automate flow to copy email and meeting data into a custom field on the opportunity.
   • BEnable relationship intelligence to feed interaction data into Copilot.
   • CEnable conversational intelligence to provide call data to Copilot.
   • DEnable Copilot for the opportunity entity and include the timeline and activity fields in the summarization settings.
   Reveal Solution Discussion Select an answer first
5. 4application · medium

   A sales team wants to use Copilot to quickly see the predicted close date and the lead score for each opportunity in their pipeline. The administrator has enabled Copilot and predictive scoring. What should the administrator configure to ensure Copilot can display this information?

   • AAdd the predicted close date and lead score fields to the opportunity entity's Copilot summarization profile.
   • BEnable the 'Show predicted close date' option in the Sales accelerator settings.
   • CConfigure the opportunity entity to include the lead score field in the predictive scoring model.
   • DCreate a custom Copilot plugin that reads the predicted close date and lead score fields.
   Reveal Solution Discussion Select an answer first
6. 5foundation · easy

   In Dynamics 365 Sales, what does the Copilot feature 'record summarization' do?

   • AUpdates the record's data
   • BAutomatically creates follow-up tasks
   • CGenerates a summary of a record's key information
   • DSends emails to customers
   Reveal Solution Discussion Select an answer first