Configure AI-powered Intelligence and Insights Features AB-210 Practice Questions (Page 6)

Questions 26–30

1. 26foundation · easy

   Which feature of relationship intelligence helps sellers understand the health of their customer relationships?

   • ALead score
   • BOpportunity score
   • CCustomer satisfaction score
   • DRelationship health score
   Reveal Solution Discussion Select an answer first
2. 27foundation · easy

   In Dynamics 365 Sales, what is the purpose of setting up goals?

   • ATo create email templates
   • BTo configure AI insights
   • CTo track and measure sales performance
   • DTo automate lead assignment
   Reveal Solution Discussion Select an answer first
4. 28expert · hard

   A sales organization uses Dynamics 365 Sales and wants to use Copilot to summarize leads in the Sales accelerator work list. They also want the summary to include the lead score and the next best action. The administrator has enabled Copilot and predictive scoring. What should the administrator configure to ensure the Copilot summary in the work list includes these details?

   • AAdd the lead score and next best action fields to the lead entity's Copilot summarization profile, and ensure the Sales accelerator work list is configured to display the summary.
   • BConfigure the predictive scoring model to include the next best action, and add the lead score to the Sales accelerator work list columns.
   • CCreate a custom Copilot plugin that generates a summary with lead score and next best action, and add it to the Sales accelerator work list.
   • DEnable the 'Show Copilot summary' option in the Sales accelerator settings, and add the lead score field to the lead entity.
   Reveal Solution Discussion Select an answer first
5. 29expert · hard

   A sales operations manager at Contoso wants to track two metrics: number of deals closed and total revenue. The manager wants to see both metrics in a single view for each seller. The organization uses Dynamics 365 Sales. What should the admin configure to meet this requirement?

   • AConfigure the Sales accelerator to display both metrics in the queue.
   • BCreate a single goal metric that combines deal count and revenue.
   • CCreate two goal metrics and two goals for each seller, then add both to a dashboard.
   • DUse a forecast to show both deal count and revenue.
   Reveal Solution Discussion Select an answer first
6. 30foundation · easy

   Which metric is commonly used to define a goal in Dynamics 365 Sales?

   • ACustomer satisfaction score
   • BNumber of emails sent
   • CRevenue amount
   • DNumber of website visits
   Reveal Solution Discussion Select an answer first