Configure AI-powered Intelligence and Insights Features AB-210 Practice Questions (Page 7)

Questions 31–35

1. 31application · medium

   A sales operations admin at Northwind Traders wants to prioritize leads for a new product launch. The admin has historical data on which leads converted in the past. The admin wants the AI model to learn from this data and assign scores to new leads. What should the admin do to create a predictive lead scoring model?

   • AUse the out-of-the-box lead scoring model without modification.
   • BConfigure a goal metric to track lead conversion rates.
   • CEnable relationship intelligence to score leads based on interactions.
   • DCreate a custom lead scoring model using historical lead data and publish it.
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2. 32application · medium

   A sales manager at Northwind Traders wants to use conversational intelligence to identify best practices from successful sales calls. The manager also wants sellers to receive real-time suggestions during calls. The organization uses Microsoft Teams for calls and has enabled call recording. What should the admin configure to meet these requirements?

   • AEnable Copilot for Sales and rely on its call summarization feature.
   • BEnable conversational intelligence for the organization and configure the Teams call integration.
   • CConfigure relationship intelligence to track call interactions and generate best practices.
   • DSet up a Power Automate flow to transcribe calls and store them in a SharePoint library.
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4. 33foundation · easy

   What is the primary goal of relationship intelligence in Dynamics 365 Sales?

   • ATo automate data entry for sales records
   • BTo provide insights into customer relationships and interactions
   • CTo generate sales forecasts
   • DTo manage email templates
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5. 34application · medium

   A sales operations manager at Contoso wants to track quarterly revenue targets for each sales team. The manager also wants to see how the forecast is progressing against those targets. The organization uses Dynamics 365 Sales and has a sales team hierarchy. What should the admin configure to meet this requirement?

   • ACreate a forecast with a quarterly period and configure the forecast hierarchy to match the sales team hierarchy.
   • BUse the Sales accelerator to assign revenue targets to each seller.
   • CCreate goals for each team and use a goal metric to track revenue.
   • DEnable predictive scoring to estimate quarterly revenue.
   Reveal Solution Discussion Select an answer first
6. 35expert · hard

   A sales admin at Contoso wants to implement predictive lead scoring. The admin has historical data for the past two years, but the data includes many leads from a discontinued product line. The admin wants the model to focus on current product lines. What should the admin do to ensure the model is accurate?

   • ACreate a custom model and manually assign scores to leads from current product lines.
   • BFilter the historical data used for training to exclude leads from the discontinued product line.
   • CEnable relationship intelligence to score leads based on interactions with current products.
   • DUse all historical data and let the model adjust for product line changes.
   Reveal Solution Discussion Select an answer first