A sales rep wants to work alongside the Sales Close Agent without being overwhelmed by its suggestions. The rep wants to see only the most critical recommendations. What should the rep do?

Ignore the agent's suggestions and rely on manual processes.

Set the agent's notification frequency to 'High importance only'.

Turn off all agent notifications.

Ask the admin to disable the agent for the rep's records.

Contoso's sales team uses Dynamics 365 Sales. The Sales Close Agent is enabled, but the team reports that the agent only works for opportunities with a specific currency and does not appear for others. The admin wants the agent to be available for all opportunities regardless of currency. What should the admin do?

Clear the currency filter in the Sales Close Agent settings.

Disable and re-enable the Sales Close Agent.

Change the default currency in the organization settings.

Assign the Sales Close Agent security role to all users.

A sales rep at Contoso sees that the Sales Close Agent recommends sending a follow-up email to a customer, but the rep believes the customer is not ready to buy. The rep wants to understand why the agent made this recommendation before deciding whether to act. What should the rep do?

Ignore the recommendation and manually override the agent's settings for this opportunity.

Check the opportunity's activity timeline to infer why the agent might have made the recommendation.

Review the agent's explanation for the recommendation, which shows the signals and data that influenced the action.

Contact the system administrator to ask why the agent made the recommendation.

Microsoft Certified:Dynamics 365 Sales AI Consultant Associate

Domain 4Objective 2

Automate Deal Closing by Using the Sales Close Agent AB-210 Practice Questions (Page 3)

Part of the Develop deals by using intelligent opportunity research domain, which accounts for 25–30% of the AB-210 exam. Microsoft does not publish an official question count, but from its 120-minute exam (~50–80 total, ~13–24 in this domain), expect 4–8 from this objective — we provide 20 practice questions to prepare you well beyond it. (estimate)

20questions here

4free pages

5concepts

25–30%of the exam

Questions 11–15

11application · medium
A sales rep wants to work alongside the Sales Close Agent without being overwhelmed by its suggestions. The rep wants to see only the most critical recommendations. What should the rep do?
Select an answer first
12foundation · easy
Which configuration option in the Sales Close Agent allows an organization to align the agent's recommendations with its specific sales process?
Select an answer first
13foundation · easy
Which role is required to configure the initial settings of the Sales Close Agent in Dynamics 365 Sales?
Select an answer first
14application · medium
Contoso's sales team uses Dynamics 365 Sales. The Sales Close Agent is enabled, but the team reports that the agent only works for opportunities with a specific currency and does not appear for others. The admin wants the agent to be available for all opportunities regardless of currency. What should the admin do?
Select an answer first
15application · medium
A sales rep at Contoso sees that the Sales Close Agent recommends sending a follow-up email to a customer, but the rep believes the customer is not ready to buy. The rep wants to understand why the agent made this recommendation before deciding whether to act. What should the rep do?
Select an answer first

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Automate Deal Closing by Using the Sales Close Agent AB-210 Practice Questions (Page 3)

Questions 11–15

A sales rep wants to work alongside the Sales Close Agent without being overwhelmed by its suggestions. The rep wants to see only the most critical recommendations. What should the rep do?

Which configuration option in the Sales Close Agent allows an organization to align the agent's recommendations with its specific sales process?

Which role is required to configure the initial settings of the Sales Close Agent in Dynamics 365 Sales?

A sales rep at Contoso sees that the Sales Close Agent recommends sending a follow-up email to a customer, but the rep believes the customer is not ready to buy. The rep wants to understand why the agent made this recommendation before deciding whether to act. What should the rep do?

Keep studying — Develop deals by using intelligent opportunity research