Configure Notifications ACP-420 Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   A Jira Service Management project has a notification scheme that sends an email to 'Assignees' when an issue is assigned. The project manager wants to also notify the 'Reporter' when an issue is assigned. What is the correct way to configure this?

   • AAdd the 'Reporter' as a recipient for the 'Issue Assigned' event in the notification scheme.
   • BUse a workflow post-function to send an email to the reporter on assignment.
   • CEnable the 'Issue Updated' event and add the reporter as a recipient.
   • DCreate a new notification scheme and associate it with the project.
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   In Jira Service Management, how can you test whether a notification is being sent correctly?

   • ABy running a diagnostic tool in the admin console
   • BBy reviewing the audit log for notification entries
   • CBy sending a test email from the mail server settings
   • DBy performing the action that triggers the event and checking if the recipient receives it
   Reveal Solution Discussion Select an answer first
4. 13application · medium

   A Jira Service Management project administrator is testing a notification scheme. They create a test issue and assign it to a user. The assignee does not receive the 'Issue Assigned' notification. The administrator checks the notification scheme and confirms that the 'Issue Assigned' event is enabled and the assignee is the recipient. What should the administrator check next?

   • AVerify that the assignee's email address is valid and that they are an active user.
   • BCheck if the assignee is a member of the 'Service Desk Team' group.
   • CCheck if the assignee has set up email forwarding rules.
   • DCheck if the issue is in a workflow status that suppresses notifications.
   Reveal Solution Discussion Select an answer first
5. 14foundation · easy

   Which of the following is a common element you can customize in a Jira Service Management notification email?

   • AThe recipient's time zone
   • BThe email's priority flag
   • CThe sender's email address
   • DThe subject line
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6. 15foundation · easy

   What is the effect of adding a user group as a recipient in a notification scheme?

   • AAll members of the group receive notifications for the selected events
   • BGroup members receive notifications only if they are also project admins
   • CGroup members receive a digest of notifications once a day
   • DOnly the group's manager receives notifications
   Reveal Solution Discussion Select an answer first