Configure Notifications ACP-420 Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A Jira Service Management project has a notification scheme that sends an email to 'Project leads' when an issue is escalated. The project lead role is currently assigned to a single user. The project manager wants all members of the 'Service Desk Team' group to receive this notification instead. What is the simplest way to update the notification recipient?

   • AAdd the 'Service Desk Team' group to the 'Project leads' role.
   • BChange the notification recipient from 'Project leads' to 'Service Desk Team' group in the notification scheme.
   • CRemove the project lead from the project and add the group as a lead.
   • DCreate a new notification scheme and associate it with the project.
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2. 7foundation · easy

   In Jira Service Management, how can you customize the content of notification emails?

   • ABy editing the email templates in the notification scheme
   • BBy modifying the workflow post functions
   • CBy changing the project's permission scheme
   • DBy using the 'Customize notification email' option in project settings
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4. 8foundation · easy

   In Jira Service Management, how do you configure which events trigger notifications for a project?

   • ABy editing the project's notification scheme and selecting the desired events
   • BBy creating an automation rule for each event
   • CBy adjusting the project's permission scheme
   • DBy modifying the workflow's transition conditions
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5. 9application · medium

   A Jira Service Management project has a notification scheme that sends an email to the 'Reporter' when an issue is created. The project manager wants to also notify the 'Assignee' when an issue is created. However, at the time of creation, the issue may not yet be assigned. What is the correct way to configure this?

   • AUse the 'Issue Assigned' event to notify the assignee instead.
   • BCreate a new notification scheme and associate it with the project.
   • CAdd the 'Assignee' as a recipient for the 'Issue Created' event in the notification scheme.
   • DUse a workflow post-function to send an email to the assignee on creation.
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6. 10foundation · easy

   Which component is part of a notification scheme in Jira Service Management?

   • AA list of events and the recipients for each event
   • BA set of workflow statuses and transitions
   • CA collection of custom fields and screens
   • DA list of project roles and their permission levels
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