Task 3 Promote Knowledge Sharing PMI-ACP Practice Questions (Page 3)

Questions 11–15

1. 11application · medium

   An agile coach notices that the team's retrospectives are superficial—members rarely share what went wrong because they fear blame. The coach wants to create a safe environment for knowledge sharing. What is the most effective first step?

   • AEstablish a team charter that explicitly states that retrospectives are blameless and focused on learning.
   • BInvite a senior manager to attend the next retrospective to show support.
   • CSkip the retrospective for a few sprints to let tensions cool down.
   • DMove the retrospective to a different location to change the atmosphere.
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2. 12expert · hard

   An agile coach is working with a team that has a strong culture of sharing knowledge informally, but the organization's leadership wants formal documentation in a central repository. The team resists the formal process because they feel it is bureaucratic. The coach must satisfy both the team and leadership. What is the best approach?

   • AAllow the team to continue informal sharing and ignore leadership's request.
   • BWork with the team to create a lightweight documentation template that captures key decisions and lessons without excessive detail.
   • CRequire the team to document everything in the central repository, regardless of their concerns.
   • DAsk leadership to attend a team meeting to explain why documentation is needed.
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4. 13application · medium

   An agile team consistently skips updating their wiki after completing work because they feel it slows down delivery. The team's velocity is healthy, but new members struggle to get up to speed. What should the agile coach do to improve knowledge sharing without sacrificing delivery?

   • AIncorporate wiki updates as an explicit task in the definition of done for each user story.
   • BAsk the team to spend one full day each month updating the wiki.
   • CAssign the most senior developer to update the wiki for the entire team.
   • DRemove the wiki and rely on pair programming to transfer knowledge.
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5. 14application · medium

   An agile team is about to start a project to migrate a legacy system to a new platform. The team has never done a migration of this scale, but the organization has completed similar migrations in other departments. What should the team do first to leverage organizational knowledge?

   • AStart the migration and document lessons as they occur.
   • BHire an external consultant with migration experience.
   • CSearch the organization's project repository for lessons learned from previous migrations.
   • DConduct a series of brainstorming sessions to generate new migration ideas.
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6. 15expert · hard

   A new agile team is formed to work on a project that is similar to one completed by a team that has since been disbanded. The previous team's members are scattered across the organization. The new team has access to the old project's wiki, but it is disorganized. What is the best way to leverage the organizational knowledge?

   • AStart the project and consult the wiki only when a problem arises.
   • BAsk the previous team's members to rewrite the wiki in their spare time.
   • CAssign a team member to interview the previous team's members and synthesize the key lessons into a structured document.
   • DHave the new team read the entire wiki from start to finish.
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