A team is investigating a complex problem that involves multiple departments. They have created an Ishikawa diagram, but the diagram is cluttered with many potential causes. The team is struggling to prioritize which causes to investigate first. What should they do?

Investigate every cause listed on the diagram.

Ask the most senior team member to choose the cause to investigate.

Discard the Ishikawa diagram and start over with a new brainstorming session.

Use the Ishikawa diagram to group causes and then apply a prioritization technique like voting or impact analysis.

When selecting a resolution strategy for a problem, what should the agile team primarily consider to maximize value for stakeholders?

The strategy that has been used successfully in other projects

The strategy that delivers the most value to stakeholders while considering constraints

The strategy that is easiest to implement

The strategy that requires the least team effort

What is the primary purpose of an Ishikawa (fishbone) diagram in problem solving?

To track the progress of a project against its schedule

To display the sequence of steps in a business process

To categorize potential causes of a problem into major groups for systematic investigation

To prioritize product backlog items based on business value

A team is facing a critical issue that is blocking a release. The team has been analyzing the problem for several hours without a clear solution. The product owner is concerned about the release date. What should the team do to ensure timely resolution?

Time-box the analysis and implement a temporary workaround to unblock the release.

Escalate to senior management and wait for their decision.

Continue analyzing until the perfect solution is found.

Implement the first solution that comes to mind to save time.

A team has identified a problem that has two possible solutions. Solution A is low-cost and quick but provides limited value. Solution B is more expensive and takes longer but provides significant value to stakeholders. The team is uncertain which to choose. What should the team do to make a value-based decision?

Always choose the low-cost solution to save resources.

Evaluate the trade-offs between cost, time, and value with the team and stakeholders.

Choose the solution that takes the least time to implement.

Let the product owner decide without team input.

PMIAgile Certified Practitioner (PMI-ACP)

Domain 2Objective 2

Task 2 Facilitate Problem Resolution PMI-ACP Practice Questions (Page 1)

Part of the Domain 2 Leadership domain, which accounts for 25% of the PMI-ACP exam. PMI does not publish an official question count, but from its 180-minute exam (~70–120 total, ~18–30 in this domain), expect 3–5 from this objective — we provide 21 practice questions to prepare you well beyond it. (estimate)

21questions here

5free pages

4concepts

25%of the exam

Questions 1–5

1expert · hard
A team is investigating a complex problem that involves multiple departments. They have created an Ishikawa diagram, but the diagram is cluttered with many potential causes. The team is struggling to prioritize which causes to investigate first. What should they do?
Select an answer first
2foundation · easy
When selecting a resolution strategy for a problem, what should the agile team primarily consider to maximize value for stakeholders?
Select an answer first
3foundation · easy
What is the primary purpose of an Ishikawa (fishbone) diagram in problem solving?
Select an answer first
4application · medium
A team is facing a critical issue that is blocking a release. The team has been analyzing the problem for several hours without a clear solution. The product owner is concerned about the release date. What should the team do to ensure timely resolution?
Select an answer first
5application · medium
A team has identified a problem that has two possible solutions. Solution A is low-cost and quick but provides limited value. Solution B is more expensive and takes longer but provides significant value to stakeholders. The team is uncertain which to choose. What should the team do to make a value-based decision?
Select an answer first

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