Task 2 Facilitate Problem Resolution PMI-ACP Practice Questions (Page 2)

Questions 6–10

1. 6application · medium

   A team is facing a recurring issue with delayed deployments. They have tried several quick fixes, but the problem keeps coming back. The team wants to find the underlying cause to prevent recurrence. What should they do?

   • AConduct a root cause analysis using a technique like 5 Whys or Ishikawa.
   • BIgnore the issue and hope it resolves itself.
   • CContinue applying quick fixes until one works.
   • DIncrease the team's workload to speed up deployments.
   Reveal Solution Discussion Select an answer first
2. 7foundation · easy

   What is a key practice for ensuring problems are resolved in a timely manner in agile projects?

   • AEscalating every problem to senior management immediately
   • BUsing a visible issue-tracking system and addressing problems promptly
   • CWaiting until the end of the iteration to address problems
   • DAssigning problems to the most junior team member for learning purposes
   Reveal Solution Discussion Select an answer first
4. 8application · medium

   A software team is experiencing frequent production incidents. The team has brainstormed many possible causes, but they are struggling to organize their thoughts and identify which areas to investigate first. They want a visual tool that categorizes potential causes into major groups to guide their analysis. Which tool should the team use?

   • AControl chart
   • BIshikawa (fishbone) diagram
   • CPareto chart
   • DScatter diagram
   Reveal Solution Discussion Select an answer first
5. 9foundation · easy

   An agile team is evaluating two possible solutions to a problem. What is the best approach to decide which solution to implement?

   • AImplement both solutions simultaneously to cover all bases
   • BCollaborate with the team to evaluate each solution's potential value and impact on stakeholders
   • CChoose the solution that the most senior team member prefers
   • DSelect the solution that is fastest to implement, regardless of impact
   Reveal Solution Discussion Select an answer first
6. 10application · medium

   A team is working on a critical feature and encounters a technical problem that could delay the release. The team has a few possible solutions, but each has different implications for time and value. The product owner is concerned about meeting the release date. What should the team do to resolve the problem in a timely manner while maximizing value?

   • ASpend as much time as needed to find the perfect solution.
   • BAsk the product owner to decide without team input.
   • CTime-box the problem-solving session and select the best solution based on value and effort.
   • DImplement the first solution that comes to mind to save time.
   Reveal Solution Discussion Select an answer first