Task 5 Foster Psychological Safety PMI-ACP Practice Questions (Page 5)

Questions 21–25

1. 21application · medium

   A team has a long-standing rule that all code must be reviewed by the tech lead. A developer suggests that peer reviews would be more effective. The tech lead is resistant. How can you encourage challenging the status quo while maintaining safety?

   • AAsk the developer to present a detailed business case to management before any change is considered.
   • BPropose a pilot where the team tries peer reviews for one sprint and compares outcomes with the current process.
   • CSide with the tech lead to avoid conflict and maintain the current process.
   • DSuggest the developer follow the current process and revisit the idea at the next annual review.
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2. 22expert · hard

   A team has a culture where the most senior member's opinion always prevails. A junior developer has an idea that could improve the team's workflow, but they are hesitant to share it because they fear being overruled. You want to encourage the junior developer to speak up, but you also need to maintain the senior member's engagement. Which approach best balances these needs?

   • ASuggest the junior developer wait until the senior member is on vacation to present the idea.
   • BEncourage the junior developer to speak up directly in the next team meeting, even if it means challenging the senior member.
   • CCreate a structured brainstorming session where all ideas are captured without discussion, then facilitate a dialogue to evaluate each idea on its merits.
   • DAsk the junior developer to share their idea with you privately, and then you present it to the team as your own suggestion.
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4. 23application · medium

   During a sprint retrospective, a team member expresses a dissenting opinion about the team's definition of done, saying it is too strict and slows them down. Several other team members disagree. What is the best way to handle this to maintain psychological safety?

   • ASuggest the team member take the issue to the next sprint planning meeting instead.
   • BRemind the team that the definition of done was agreed upon by everyone and should be followed.
   • CThank the team member for raising the concern and facilitate a discussion to understand the impact of the current definition.
   • DAsk the team to vote on whether to keep the current definition of done.
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5. 24application · medium

   During a retrospective, the team suggests that the daily stand-up is too long and proposes a new timebox. The team agrees to try it for the next sprint. What is the most important next step to reinforce a culture of acting on feedback?

   • AImmediately implement the new timebox and assume it will work without further discussion.
   • BThank the team for the suggestion and note it in the retrospective minutes for future consideration.
   • CAdd the new timebox to the team's working agreement and review its effectiveness at the next retrospective.
   • DAsk the team to vote again in a week to confirm they still want the change.
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6. 25expert · hard

   In a sprint planning meeting, two senior developers are in a heated debate about the architecture for a new feature. The debate is consuming time and the team is getting frustrated. You need to shift the conversation to dialogue, but you also need to make a decision soon to keep the sprint on track. Which approach best balances these competing needs?

   • AInterrupt the debate and ask each developer to summarize the other's position and the key trade-offs, then facilitate a discussion to find a common ground.
   • BLet the debate continue for a few more minutes, then call for a vote to make a quick decision.
   • CSuggest the team use the 'spike' technique to explore both options in a time-boxed experiment before deciding.
   • DAsk the product owner to make the final decision based on business value, since the team cannot agree.
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