Why is it important for an agile team to act on feedback received?

To show that the team values input and is committed to improvement

To document that feedback was received for audit purposes

To satisfy the requirements of the project sponsor

To avoid having to ask for feedback again in the future

During a sprint retrospective, a developer becomes defensive when the team discusses a production incident. The developer says, 'I wrote that code, so it's my fault.' As the agile coach, which approach best maintains psychological safety while analyzing the failure?

Ask the developer to explain their coding decisions in detail so the team can identify what they did wrong.

Acknowledge the developer's ownership, then ask the team to focus on what in the process allowed the error to reach production.

Reassure the developer that everyone makes mistakes and suggest they take a break until they feel less emotional.

Praise the developer for admitting fault and ask the team to move on to the next agenda item.

How does dialogue foster mutual understanding and collaboration in an agile team?

By encouraging participants to defend their positions strongly

By allowing participants to explore different perspectives openly

By focusing on reaching a quick decision rather than understanding

By limiting discussion to only the most experienced team members

A team is struggling with low morale after a failed release. You want to gather feedback on what went wrong and how to improve. Which method best solicits honest feedback in a safe manner?

Ask each team member to write a report on what they think went wrong and submit it to you.

Conduct a facilitated retrospective using a 'start, stop, continue' format with ground rules for respectful communication.

Invite an external consultant to interview each team member and summarize the findings.

Send a survey to the team asking them to rate their satisfaction on a scale of 1 to 10.

What is the purpose of encouraging team members to question existing practices?

To foster a culture of continuous improvement

To ensure that all team members agree with the current approach

To create conflict and challenge authority

To reduce the need for retrospectives

PMIAgile Certified Practitioner (PMI-ACP)

Domain 1Objective 5

Task 5 Foster Psychological Safety PMI-ACP Practice Questions (Page 1)

Part of the Domain 1 Mindset domain, which accounts for 28% of the PMI-ACP exam. PMI does not publish an official question count, but from its 180-minute exam (~70–120 total, ~20–34 in this domain), expect 3–5 from this objective — we provide 38 practice questions to prepare you well beyond it. (estimate)

38questions here

8free pages

9concepts

28%of the exam

Questions 1–5

1foundation · easy
Why is it important for an agile team to act on feedback received?
Select an answer first
2application · medium
During a sprint retrospective, a developer becomes defensive when the team discusses a production incident. The developer says, 'I wrote that code, so it's my fault.' As the agile coach, which approach best maintains psychological safety while analyzing the failure?
Select an answer first
3foundation · easy
How does dialogue foster mutual understanding and collaboration in an agile team?
Select an answer first
4application · medium
A team is struggling with low morale after a failed release. You want to gather feedback on what went wrong and how to improve. Which method best solicits honest feedback in a safe manner?
Select an answer first
5foundation · easy
What is the purpose of encouraging team members to question existing practices?
Select an answer first

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