Task 5 Foster Psychological Safety PMI-ACP Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   What is the primary difference between dialogue and debate in a team setting?

   • ADialogue aims to win an argument, while debate aims to understand
   • BDialogue is used for decisions, while debate is used for brainstorming
   • CDialogue is formal, while debate is informal
   • DDialogue aims to understand, while debate aims to win
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2. 17application · medium

   A team member frequently interrupts others during daily stand-ups. You want to provide constructive feedback. Which statement best exemplifies constructive feedback principles?

   • AEveryone thinks you are too aggressive in meetings. You should work on your communication skills.
   • BYou are being rude and disrespectful when you interrupt people. Please stop.
   • CI noticed you interrupted three times during today's stand-up. When you speak over others, they may feel unheard. Could you let them finish first?
   • DIf you keep interrupting, the team will start to avoid working with you. You need to change.
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4. 18application · medium

   During a sprint review, a stakeholder strongly criticizes a feature, and the team becomes defensive. The product owner starts explaining all the reasons the stakeholder is wrong. As the facilitator, what is the best way to maintain a safe environment for dissent?

   • AAcknowledge the stakeholder's concern and invite the team to explore the underlying need behind the feedback.
   • BDefend the team's work by listing all the technical challenges they overcame.
   • CSuggest moving the discussion to a private meeting between the product owner and the stakeholder.
   • DAsk the stakeholder to submit their feedback in writing so the team can review it later.
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5. 19foundation · easy

   When analyzing a failure in an agile team, what is the primary focus of an objective analysis?

   • AIdentifying which team member made the mistake
   • BUnderstanding the processes and systems that contributed to the failure
   • CDocumenting the failure for external audit purposes
   • DDetermining how to discipline the responsible person
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6. 20application · medium

   A critical bug slipped into production because a test was skipped to meet a deadline. The team is upset and starts pointing fingers at the developer who skipped the test. As the agile coach, how do you reinforce a no-blame culture?

   • AAsk the developer to explain why they skipped the test so the team can learn from their mistake.
   • BFacilitate a blameless post-mortem that examines the decision-making process and the pressures that led to skipping the test.
   • CRemind the team that everyone is accountable for quality and suggest they all review code more carefully.
   • DPropose adding a new rule that no test can ever be skipped, to prevent this from happening again.
   Reveal Solution Discussion Select an answer first