An agile team is experiencing repeated conflicts during sprint planning. The facilitator suspects the root cause is unclear sprint goals. Which technique is most aligned with root cause analysis?

Use the 'Five Whys' technique to trace the conflict back to its source.

Implement a new conflict resolution policy for all future sprint planning meetings.

Ask the team to list all possible solutions to the conflict and vote on the best one.

Escalate the conflict to the project sponsor for a decision.

An agile team is in conflict about the definition of done. The facilitator wants to use collaborative problem solving. Which action is most consistent with this approach?

Ask the product owner to define the definition of done and communicate it to the team.

Use a majority vote to decide the definition of done.

Adopt the definition of done from a previous project to save time.

Facilitate a workshop where all team members contribute to revising the definition of done.

A team member is experiencing internal conflict because they are unsure whether to follow the team's new coding standard or their own preferred style. This internal conflict is causing them to be less productive. The agile coach wants to help. What is the MOST appropriate approach?

Tell the team member to follow the new standard to avoid conflict.

Ask the team to vote on whether to keep the new coding standard.

Encourage the team member to voice their concerns in the next team meeting.

Have a one-on-one coaching session to explore the reasons behind the internal conflict.

An agile team is split on whether to refactor a legacy module or deliver new features. Half the team wants to refactor to reduce technical debt, while the other half wants to deliver features to meet a deadline. The conflict is causing delays. The agile coach wants to resolve this collaboratively. Which approach is MOST effective?

Ask the technical lead to decide based on technical merit.

Facilitate a discussion where the team explores the impact of both options and agrees on a balanced approach.

Let the product owner decide, since they are responsible for prioritizing the backlog.

Schedule a dedicated refactoring sprint after the current release.

PMIAgile Certified Practitioner (PMI-ACP)

Domain 2Objective 6

Task 6 Facilitate Conflict Management PMI-ACP Practice Questions (Page 4)

Part of the Domain 2 Leadership domain, which accounts for 25% of the PMI-ACP exam. PMI does not publish an official question count, but from its 180-minute exam (~70–120 total, ~18–30 in this domain), expect 3–5 from this objective — we provide 23 practice questions to prepare you well beyond it. (estimate)

23questions here

5free pages

3concepts

25%of the exam

Questions 16–20

16foundation · easy
An agile team is experiencing repeated conflicts during sprint planning. The facilitator suspects the root cause is unclear sprint goals. Which technique is most aligned with root cause analysis?
Select an answer first
17foundation · easy
An agile team is in conflict about the definition of done. The facilitator wants to use collaborative problem solving. Which action is most consistent with this approach?
Select an answer first
18expert · hard
A team member is experiencing internal conflict because they are unsure whether to follow the team's new coding standard or their own preferred style. This internal conflict is causing them to be less productive. The agile coach wants to help. What is the MOST appropriate approach?
Select an answer first
19foundation · easy
A developer is feeling stressed because they believe their work is not valued by the team. This internal struggle is an example of which level of conflict?
Select an answer first
20expert · hard
An agile team is split on whether to refactor a legacy module or deliver new features. Half the team wants to refactor to reduce technical debt, while the other half wants to deliver features to meet a deadline. The conflict is causing delays. The agile coach wants to resolve this collaboratively. Which approach is MOST effective?
Select an answer first

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Task 6 Facilitate Conflict Management PMI-ACP Practice Questions (Page 4)

Questions 16–20

An agile team is experiencing repeated conflicts during sprint planning. The facilitator suspects the root cause is unclear sprint goals. Which technique is most aligned with root cause analysis?

An agile team is in conflict about the definition of done. The facilitator wants to use collaborative problem solving. Which action is most consistent with this approach?

A team member is experiencing internal conflict because they are unsure whether to follow the team's new coding standard or their own preferred style. This internal conflict is causing them to be less productive. The agile coach wants to help. What is the MOST appropriate approach?

A developer is feeling stressed because they believe their work is not valued by the team. This internal struggle is an example of which level of conflict?

Keep studying — Domain 2 Leadership