Closing PGMP Practice Questions (Page 1)

Questions 1–5

1. 1expert · hard

   A program that implemented a new patient scheduling system is closing. The program's benefits include reduced wait times and improved patient satisfaction. The program manager must transition the system's ongoing support to the hospital's IT department. However, the IT department has limited resources and cannot take on the support immediately. The program manager needs to ensure that the benefits are sustained. What should the program manager do?

   • ADevelop a phased transition plan that gradually transfers support responsibilities to the IT department while maintaining interim support from the program team.
   • BTransfer all support responsibilities to the IT department immediately, even if they are not ready.
   • CDiscontinue support until the IT department is ready to take over.
   • DKeep the support within the program team indefinitely to ensure benefits are sustained.
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2. 2foundation · easy

   What is the purpose of updating the Program Management Information System (PMIS) during administrative closure?

   • ATo transfer the PMIS to the functional organization for ongoing use
   • BTo reflect the program's completion and maintain accurate records
   • CTo delete all program data to free up storage space
   • DTo create a new PMIS for future programs
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4. 3application · medium

   A program manager is closing a program that delivered a new mobile banking app. The program manager has gathered lessons learned from the team and stakeholders. The organization's knowledge repository is the central location for storing lessons learned. What should the program manager do to ensure that the lessons learned are available for future programs?

   • AInclude the lessons learned in the final report and store the report in the program's archive.
   • BKeep the lessons learned in the program manager's notes for future reference.
   • CSubmit the lessons learned to the knowledge repository and ensure they are categorized for easy retrieval.
   • DShare the lessons learned with the project managers who worked on the program.
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5. 4foundation · easy

   What does effective benefits transition during program closure ensure?

   • AThat benefits are documented in the program charter
   • BThat program benefits are realized and sustained after the program ends
   • CThat benefits are transferred to the program sponsor
   • DThat all benefits are achieved before the program closes
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6. 5expert · hard

   A program manager is closing a program that delivered a new claims processing system. The governance framework requires that the closure plan be approved by the finance director and the program sponsor. The program manager has prepared the closure plan, but the finance director is on leave for two weeks. The program's benefits are already being realized, and the operations team is ready to take over. What should the program manager do?

   • AProceed with the closure and obtain the finance director's approval retroactively.
   • BWait for the finance director's return to obtain approval, and in the meantime prepare the administrative closure tasks.
   • CAsk the program sponsor to approve the closure plan alone, without the finance director.
   • DTransfer the benefits to operations and consider the program closed, since the benefits are being realized.
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