Stakeholder Identification and Analysis PGMP Practice Questions (Page 1)

Questions 1–5

1. 1application · medium

   A program manager is identifying stakeholders for a program that will decommission a legacy system. The program manager has reviewed the system's user manual, the organizational chart, and the contract with the system's vendor. Which stakeholder group is most likely to be missed if the program manager relies only on these sources?

   • AThe IT operations team
   • BEnd users who rely on the legacy system for daily operations
   • CThe program sponsor and steering committee
   • DThe vendor's support team
   Reveal Solution Discussion Select an answer first
2. 2foundation · easy

   A program manager is compiling a list of all individuals and organizations that may affect or be affected by the program. According to standard stakeholder identification practices, which of the following is a valid source for this effort?

   • AThe program's work breakdown structure
   • BExpert input from the program management office
   • CThe program's communication management plan
   • DThe program's risk register
   Reveal Solution Discussion Select an answer first
4. 3expert · hard

   A program manager is analyzing stakeholders for a program that will implement a new human resources system. The program manager has limited time and must identify stakeholders who are likely to resist the change. The program manager has access to lessons learned from a previous HR system implementation, the current organizational chart, and the contract with the HR software vendor. Which combination of techniques would be most effective in identifying resistant stakeholders?

   • AConduct a survey of all employees and analyze the vendor's training plan
   • BReview the program's risk register and the benefits management plan
   • CReview lessons learned and conduct interviews with key department heads
   • DReview the organizational chart and the vendor contract
   Reveal Solution Discussion Select an answer first
5. 4application · medium

   A program manager is analyzing stakeholders for a program that will implement a new enterprise resource planning (ERP) system. The program manager has reviewed lessons learned from a previous ERP implementation, conducted interviews with key department heads, and examined the contract with the ERP vendor. Which additional technique would be most effective in identifying stakeholders who may be resistant to the change?

   • AReview of the program's risk management plan
   • BReview of the program's procurement management plan
   • CAnalysis of the program's benefits management plan
   • DHistorical analysis of similar programs in the organization
   Reveal Solution Discussion Select an answer first
6. 5expert · hard

   A program manager is identifying stakeholders for a program that will build a new data center in a foreign country. The program manager has reviewed the organizational chart, the project charter, and the contract with the local construction firm. The program manager is concerned about missing stakeholders who could affect the program's success. Which additional source is most likely to reveal critical stakeholders that the documents do not capture?

   • AThe program's communication management plan
   • BThe program's risk register
   • CThe program's benefits management plan
   • DInterviews with local government officials and community leaders
   Reveal Solution Discussion Select an answer first