Stakeholder Identification and Analysis PGMP Practice Questions (Page 6)

Questions 26–28

1. 26application · medium

   A program manager is analyzing stakeholders for a program that will implement a new payroll system. The program manager has reviewed the RFP and the contract with the payroll vendor. Which stakeholder expectation is most likely to be found in the RFP?

   • AThe requirement for the system to handle multi-currency payroll
   • BThe payroll team's preference for a specific training schedule
   • CThe finance director's personal communication preferences
   • DThe employees' desire for a mobile-friendly interface
   Reveal Solution Discussion Select an answer first
2. 27application · medium

   A program manager is developing a stakeholder engagement plan for a program that will replace the organization's procurement system. The program manager has reviewed the RFP and the contract with the software vendor. Which stakeholder expectation is most likely to be explicitly documented in the contract?

   • AThe procurement team's preference for a specific user interface
   • BThe finance department's desire for weekly status meetings
   • CThe vendor's obligation to provide training and support for a specified period
   • DThe end users' expectation of a mobile app
   Reveal Solution Discussion Select an answer first
3. 28expert · hard

   A program manager is developing a stakeholder engagement plan for a program that will introduce a new patient records system in a hospital. The stakeholder analysis reveals that the medical staff have high power and low interest, while the administrative staff have low power and high interest. The program manager has limited resources for engagement activities. Which approach best balances the need to maintain medical staff support and administrative staff involvement?

   • AEngage both groups equally with the same level of detail
   • BFocus most engagement resources on the medical staff to ensure their approval
   • CFocus most engagement resources on the administrative staff to build enthusiasm
   • DProvide the medical staff with concise, high-level updates and involve the administrative staff in detailed working groups
   Reveal Solution Discussion Select an answer first