The Key Concepts of People, Including Organizational Change Management PRINCE2-AGILE-FOUNDATION-V2 Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   How can a leader foster continuous improvement in a team?

   • ABy conducting regular retrospectives to reflect and improve processes.
   • BBy focusing only on the final outcome, not the process.
   • CBy keeping the same processes to avoid disruption.
   • DBy punishing mistakes to prevent them from recurring.
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2. 17foundation · easy

   Which agile practice is most directly useful for supporting organizational change?

   • AAssigning a single change manager to make all decisions.
   • BWriting comprehensive documentation before starting.
   • CAvoiding any changes once the plan is approved.
   • DFrequent inspection and adaptation of the change approach based on feedback.
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4. 18foundation · easy

   What is the primary role of senior leaders (sponsors) in organizational change management?

   • ATo actively sponsor and champion the change, demonstrating commitment and removing obstacles.
   • BTo handle all day-to-day communication with affected employees.
   • CTo ensure the change is implemented without any disruption to operations.
   • DTo write the detailed change implementation plan.
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5. 19application · medium

   A manufacturing company is implementing a new enterprise resource planning (ERP) system. The change manager has identified the following groups: the finance director who sponsors the project, the IT team who will maintain the system, the warehouse staff who will use it daily, and the union representatives who are concerned about job security. Which stakeholder group is most likely to actively block the change if not engaged early?

   • AThe union representatives, because they perceive a threat to their members' jobs.
   • BThe finance director, because they control the budget.
   • CThe warehouse staff, because they will need to learn a new process.
   • DThe IT team, because they will have to support the new system.
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6. 20application · medium

   A project manager is leading a team that has become complacent after a series of successful releases. The team is no longer identifying improvements and is missing small defects. The project manager wants to reinvigorate the team's focus on quality and continuous improvement. Which action is most aligned with leading an effective team?

   • AReplace the underperforming team members with new staff.
   • BSet a higher target for the number of features delivered per iteration.
   • CIncrease the number of quality checks performed by the project manager.
   • DIntroduce a formal retrospective at the end of each iteration to discuss what went well and what could be improved.
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