3.1.1 Carry Out the ‘identify the Programme’ Process MSP-PRACTITIONER-5TH-EDITION Practice Questions (Page 3)

Questions 11–15

1. 11expert · hard

   A utility company is initiating a programme to replace its customer billing system. The SRO has provided a mandate, but the programme team is concerned that the Business Change Manager is not fully engaged. During the 'identify the programme' process, the team needs to ensure the Business Change Manager's commitment. What is the BEST approach?

   • AAsk the Programme Manager to take on the Business Change Manager's responsibilities
   • BProceed with the process and escalate the Business Change Manager's lack of engagement to the SRO
   • CDevelop the vision and benefits without the Business Change Manager's input, and present them for approval
   • DEngage with the Business Change Manager to understand their concerns and ensure they are committed to the programme's vision
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2. 12application · medium

   A bank is running the 'identify the programme' process for a new digital-banking programme. The team has confirmed the mandate and is now developing the programme vision. Which activity should the team perform to ensure the vision is achievable and aligned with the organization's capabilities?

   • ADevelop the programme blueprint to describe the future state
   • BPrepare the programme plan to schedule the projects
   • CEngage with stakeholders to understand their expectations and constraints
   • DIdentify the benefits that the programme will deliver
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4. 13expert · hard

   A large logistics company is initiating a programme to integrate its warehousing and transportation systems. The SRO has provided a mandate, but the sponsoring group is concerned about the programme's scope and potential impact on ongoing operations. During the 'identify the programme' process, the team must address these concerns. What is the BEST approach?

   • ADevelop the programme blueprint first to show the future state, and then address concerns
   • BEngage with the sponsoring group and other key stakeholders to understand their concerns and incorporate them into the vision
   • CProceed with developing the vision and benefits, and address scope concerns later in the process
   • DAsk the SRO to revise the mandate to exclude the concerns
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5. 14foundation · easy

   How is the 'vision' theme applied during the 'identify the programme' process?

   • ABy planning stakeholder engagement
   • BBy defining the governance structure
   • CBy identifying and analyzing risks
   • DBy developing the programme vision as a key output
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6. 15expert · hard

   A healthcare organization is running the 'identify the programme' process for a new patient-data platform. The team has developed the vision and identified the benefits. However, the sponsoring group is concerned that the blueprint does not adequately address data-privacy regulations. What should the team do to address this concern?

   • ARevise the blueprint to include a more detailed analysis of the current state and the changes required
   • BAsk the SRO to approve the blueprint without changes
   • CEngage with legal and compliance stakeholders to understand the regulatory requirements and update the blueprint accordingly
   • DProceed with the blueprint as is, since the vision and benefits are already defined
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