A program is designed to improve the efficiency of a manufacturing process. During the 'design the outcomes' process, the team is working on activity 13.4.7, which involves 'identifying the key stakeholder groups and their interests'. The team has identified the stakeholders, but the Business Change Manager (BCM) is concerned that the interests of the operational staff have not been adequately captured. What is the MOST appropriate action for the team to take?

Review the program's risk register to identify any risks related to operational staff

Conduct a stakeholder analysis workshop with representatives from the operational staff

Ask the Senior User to provide a summary of the operational staff's interests

Proceed with the current stakeholder list and assume the interests are captured

A program manager is preparing to run the 'design the outcomes' process for a new IT transformation program. The organization's change management framework requires that all program activities explicitly consider the impact on employees. Which input to the 'design the outcomes' process is MOST critical for the program manager to gather to satisfy this requirement?

The organization's change management strategy

The program's benefits management strategy

MSP Practitioner (5th edition)

Domain 3Objective 3

3.2.1 Carry Out the ‘design the Outcomes’ Process MSP-PRACTITIONER-5TH-EDITION Practice Questions (Page 3)

Part of the Understand how to apply and tailor relevant aspects of the MSP processes in context domain, which makes up ~55% of our current practice bank. PeopleCert does not publish an official question count, but from its 150-minute exam (~60–100 total, ~33–55 in this domain), expect 2–4 from this objective — we provide 13 practice questions to prepare you well beyond it. (estimate)

13questions here

3free pages

6concepts

Questions 11–13

11expert · hard
A program is designed to improve the efficiency of a manufacturing process. During the 'design the outcomes' process, the team is working on activity 13.4.7, which involves 'identifying the key stakeholder groups and their interests'. The team has identified the stakeholders, but the Business Change Manager (BCM) is concerned that the interests of the operational staff have not been adequately captured. What is the MOST appropriate action for the team to take?
Select an answer first
12application · medium
A program team is designing outcomes for a new digital platform. The team is considering the risks associated with the outcomes, such as the risk that the new platform may not be adopted by users. Which MSP theme should the team apply to systematically identify and manage these risks during the 'design the outcomes' process?
Select an answer first
13application · medium
A program manager is preparing to run the 'design the outcomes' process for a new IT transformation program. The organization's change management framework requires that all program activities explicitly consider the impact on employees. Which input to the 'design the outcomes' process is MOST critical for the program manager to gather to satisfy this requirement?
Select an answer first

Finished these 3 questions?

Review the revealed explanations, or continue through the curriculum.

No more pagesBack to MSP-PRACTITIONER-5TH-EDITION

Free Basic Practice is a study aid with revealable answers — not a scored exam. Examers.io is independent and not affiliated with or endorsed by PeopleCert. “MSP-PRACTITIONER-5TH-EDITION” is a trademark of its owner, used for identification only.

3.2.1 Carry Out the ‘design the Outcomes’ Process MSP-PRACTITIONER-5TH-EDITION Practice Questions (Page 3)

Questions 11–13

Keep studying — Understand how to apply and tailor relevant aspects of the MSP processes in context