3.6.2 Analyse Whether the ‘evaluate New Information’ Process Activities, Roles and Responsibilities Are Effective and Fit for Purpose MSP-PRACTITIONER-5TH-EDITION Practice Questions (Page 5)

Questions 21–25

1. 21foundation · easy

   A programme has a small team and limited resources. To be fit for purpose, how should the 'evaluate new information' process be designed?

   • AIt should be as comprehensive as possible, covering every potential source of information
   • BIt should be delegated entirely to an external consultant to save internal resources
   • CIt should be conducted only when a major issue arises to save time
   • DIt should be scaled to focus on the most relevant information sources and use existing roles efficiently
   Reveal Solution Discussion Select an answer first
2. 22application · medium

   A public sector organisation is reviewing its 'evaluate new information' process. Currently, the Senior Responsible Owner (SRO) personally reviews every piece of incoming information, including minor operational updates, before deciding whether to escalate it to the Programme Board. The SRO is spending 15 hours per week on this activity and has fallen behind on strategic duties. The process is documented, and roles are clear, but the SRO is the sole decision-maker. Which effectiveness criterion is most clearly NOT being met?

   • AThe process is repeatable and consistent.
   • BThe process is transparent to all stakeholders.
   • CThe process is efficient in its use of senior management time.
   • DThe process is traceable and auditable.
   Reveal Solution Discussion Select an answer first
4. 23application · medium

   A financial services programme is assessing the effectiveness of its 'evaluate new information' process. The process requires all new information to be logged in a central repository, assessed by the Programme Office, and then reviewed by the Programme Board. A recent audit found that 30% of new information items were not logged within the required 48-hour window, and that the Programme Office often had to chase stakeholders for missing information. Which effectiveness criterion is most clearly being breached?

   • AAccuracy of the information recorded.
   • BCompleteness of the information captured.
   • CTimeliness of information capture and evaluation.
   • DRelevance of the information to the programme objectives.
   Reveal Solution Discussion Select an answer first
5. 24foundation · easy

   In the 'evaluate new information' process, which role is primarily responsible for ensuring that the programme continues to align with the organization's strategy?

   • AThe programme manager
   • BThe business change manager
   • CThe senior responsible owner (SRO)
   • DThe programme office
   Reveal Solution Discussion Select an answer first
6. 25application · medium

   In a technology transformation programme, the 'evaluate new information' process is being redesigned. The Programme Manager has assigned the Business Change Manager to assess the impact of new information on benefits realisation, the Senior User to assess operational readiness, and the Senior Supplier to assess technical feasibility. However, the Programme Manager has kept the final decision on whether to escalate new information to the Programme Board solely with themselves. The Programme Board has expressed concern that this concentration of decision-making is a single point of failure. What is the most appropriate adjustment to the roles and responsibilities?

   • AEstablish a defined escalation threshold and allow any of the three role-holders to escalate directly to the Programme Board when the threshold is met.
   • BCreate a new role of 'Information Coordinator' to make the escalation decision on behalf of the Programme Manager.
   • CDelegate the escalation decision to the Business Change Manager, as they have the broadest view of the programme.
   • DKeep the decision with the Programme Manager but require them to document their rationale for every decision.
   Reveal Solution Discussion Select an answer first