A government agency is launching a program to improve citizen access to online services. The program's vision is 'to provide seamless digital services to all citizens'. During the 'design the outcomes' process, the team is debating what the outcomes should be. Which outcome best aligns with the purpose of this process?

Conduct a survey to understand citizen preferences.

Hire additional IT staff to support the digital services.

Develop a new mobile app for citizens to access services.

Increase the percentage of citizens using online services by 20% within two years.

In MSP, which statement best describes the role of the 'design the outcomes' process?

It ensures the programme's projects are delivered on time and within budget

It establishes the governance structure for the programme

It defines the desired outcomes and the benefits that will result from them

It identifies all risks and issues in the programme

In the 'design the outcomes' process, which role is responsible for defining the benefits and how they will be measured?

The Senior Responsible Owner (SRO)

Which situation suggests that the 'design the outcomes' process is NOT fit for purpose?

The process is too detailed for a small, low-risk programme

The process is reviewed and updated regularly

The process is tailored to the organization's culture

The process is understood by all stakeholders

A program to reduce energy consumption in a manufacturing company has defined an outcome: 'Reduce energy usage by 15% in the next 12 months.' The programme board is evaluating whether this outcome is effective. Which additional criterion should be considered?

The outcome is easy to communicate to stakeholders.

The outcome is aligned with the company's strategic objective of sustainability.

The outcome is approved by the project manager of the energy-saving project.

The outcome is similar to outcomes from other programs in the company.

MSP Practitioner (5th edition)

Domain 3Objective 4

3.2.2 Analyse Whether the ‘design the Outcomes’ Process Activities, Roles and Responsibilities Are Effective and Fit for Purpose MSP-PRACTITIONER-5TH-EDITION Practice Questions (Page 2)

Part of the Understand how to apply and tailor relevant aspects of the MSP processes in context domain, which makes up ~55% of our current practice bank. PeopleCert does not publish an official question count, but from its 150-minute exam (~60–100 total, ~33–55 in this domain), expect 2–4 from this objective — we provide 31 practice questions to prepare you well beyond it. (estimate)

31questions here

7free pages

6concepts

Questions 6–10

6application · medium
A government agency is launching a program to improve citizen access to online services. The program's vision is 'to provide seamless digital services to all citizens'. During the 'design the outcomes' process, the team is debating what the outcomes should be. Which outcome best aligns with the purpose of this process?
Select an answer first
7foundation · easy
In MSP, which statement best describes the role of the 'design the outcomes' process?
Select an answer first
8foundation · easy
In the 'design the outcomes' process, which role is responsible for defining the benefits and how they will be measured?
Select an answer first
9foundation · easy
Which situation suggests that the 'design the outcomes' process is NOT fit for purpose?
Select an answer first
10application · medium
A program to reduce energy consumption in a manufacturing company has defined an outcome: 'Reduce energy usage by 15% in the next 12 months.' The programme board is evaluating whether this outcome is effective. Which additional criterion should be considered?
Select an answer first

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