A company wants to deploy an AI agent to qualify leads. The agent will ask questions, score the lead, and create a task for a sales rep if the lead is qualified. The company has a custom lead-scoring model in Dataverse. What is the best way to integrate the scoring model with the agent?

Call the lead-scoring model from the agent using a Power Fx expression or a custom connector.

Use the default lead-scoring model in Dynamics 365.

Recreate the scoring logic inside the agent's conversation flow.

Have the agent create a lead and then manually score it later.

A sales manager wants to reduce the time sellers spend on manual data entry. Sellers currently use a legacy CRM and a separate spreadsheet for pipeline updates. The company is evaluating Dynamics 365 Sales. Which approach should the AI consultant recommend to meet the goal with minimal disruption?

Keep the legacy CRM and use Power Automate to copy spreadsheet data into Dynamics 365 Sales nightly.

Migrate all data to Dynamics 365 Sales and disable all manual entry fields to force automation.

Enable Copilot in Dynamics 365 Sales to draft emails and summarize opportunity changes, and use the Dataverse data model to sync pipeline data from spreadsheets.

Use Excel Online with Copilot to generate pipeline summaries and share them with sellers.

A sales manager wants to embed Microsoft 365 Copilot in Dynamics 365 Sales to help sellers draft emails and summarize opportunity updates. What is the primary benefit of integrating Copilot into seller workflows?

It reduces the time sellers spend on routine tasks like drafting communications and catching up on record changes.

It replaces the need for a customer relationship management (CRM) system.

It automates the entire sales process without human intervention.

It guarantees higher close rates by predicting which deals will win.

Microsoft Certified:Dynamics 365 Sales AI Consultant Associate

Domain 2Objective 1

Design an AI-first Sales Strategy AB-210 Practice Questions (Page 6)

Part of the Optimize AI-driven sales domain, which accounts for 20–25% of the AB-210 exam. Microsoft does not publish an official question count, but from its 120-minute exam (~50–80 total, ~10–20 in this domain), expect 3–7 from this objective — we provide 37 practice questions to prepare you well beyond it. (estimate)

37questions here

8free pages

6concepts

20–25%of the exam

Questions 26–30

26foundation · easy
Which Dataverse component is used to define the structure of sales data, such as fields and relationships?
Select an answer first
27expert · hard
A company wants to deploy an AI agent to qualify leads. The agent will ask questions, score the lead, and create a task for a sales rep if the lead is qualified. The company has a custom lead-scoring model in Dataverse. What is the best way to integrate the scoring model with the agent?
Select an answer first
28foundation · easy
Which visualization technique is best suited to show the distribution of opportunities across different sales stages?
Select an answer first
29application · medium
A sales manager wants to reduce the time sellers spend on manual data entry. Sellers currently use a legacy CRM and a separate spreadsheet for pipeline updates. The company is evaluating Dynamics 365 Sales. Which approach should the AI consultant recommend to meet the goal with minimal disruption?
Select an answer first
30foundation · easy
A sales manager wants to embed Microsoft 365 Copilot in Dynamics 365 Sales to help sellers draft emails and summarize opportunity updates. What is the primary benefit of integrating Copilot into seller workflows?
Select an answer first

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Design an AI-first Sales Strategy AB-210 Practice Questions (Page 6)

Questions 26–30

Which Dataverse component is used to define the structure of sales data, such as fields and relationships?

A company wants to deploy an AI agent to qualify leads. The agent will ask questions, score the lead, and create a task for a sales rep if the lead is qualified. The company has a custom lead-scoring model in Dataverse. What is the best way to integrate the scoring model with the agent?

Which visualization technique is best suited to show the distribution of opportunities across different sales stages?

A sales manager wants to reduce the time sellers spend on manual data entry. Sellers currently use a legacy CRM and a separate spreadsheet for pipeline updates. The company is evaluating Dynamics 365 Sales. Which approach should the AI consultant recommend to meet the goal with minimal disruption?

A sales manager wants to embed Microsoft 365 Copilot in Dynamics 365 Sales to help sellers draft emails and summarize opportunity updates. What is the primary benefit of integrating Copilot into seller workflows?

Keep studying — Optimize AI-driven sales