A sales analyst needs to present a complex dataset to a non-technical audience. The dataset includes multiple dimensions: region, product, salesperson, and time. The goal is to show which combinations of region and product are underperforming. Which visualization technique should the AI consultant recommend?

A table with conditional formatting to highlight low values.

A 3D bar chart with region, product, and time on the axes.

A multi-line chart with each line representing a region and product combination.

A heat map in Power BI with region on one axis, product on the other, and color intensity representing performance.

A large enterprise is standardizing on Dynamics 365 Sales. They need Copilot for Sales, AI-driven insights, and the ability to create custom AI agents. They also require advanced forecasting and relationship analytics. The budget is not a constraint. What should they choose?

Sales Enterprise without any add-on.

Sales Enterprise with the Sales Insights add-on and Copilot Studio.

Sales Professional with the Sales Insights add-on.

Sales Premium, which includes Copilot, advanced AI insights, and relationship analytics.

A sales operations team needs to create a real-time dashboard that shows live pipeline value and win probability. The data is stored in Dataverse, and the dashboard must be embedded in Dynamics 365. The team also needs to provide a monthly PDF report to executives. What should the team do?

Use Excel for the dashboard and email the PDF manually.

Use Power BI for the real-time dashboard and Power BI Report Builder for the PDF report.

Use Power Automate to send a PDF of the dashboard daily.

Use Dynamics 365 system charts for the dashboard and export to PDF from the grid.

Which scenario best illustrates the use of an AI-driven agent in a sales process?

An agent automatically qualifies leads and schedules meetings with prospects.

An agent manually updates the CRM after every sales call.

An agent performs a quarterly audit of the sales team's expenses.

An agent designs the company's marketing campaign.

A sales analyst wants to create a visualization that shows the relationship between the number of sales activities and the win rate for each sales rep. The goal is to identify whether more activities lead to higher win rates. What visualization technique should the analyst use?

A bar chart with win rate per rep.

A scatter plot with activities on the x-axis and win rate on the y-axis.

A line chart with activities over time.

A pie chart showing the proportion of activities by rep.

Microsoft Certified:Dynamics 365 Sales AI Consultant Associate

Domain 2Objective 1

Design an AI-first Sales Strategy AB-210 Practice Questions (Page 3)

Part of the Optimize AI-driven sales domain, which accounts for 20–25% of the AB-210 exam. Microsoft does not publish an official question count, but from its 120-minute exam (~50–80 total, ~10–20 in this domain), expect 3–7 from this objective — we provide 37 practice questions to prepare you well beyond it. (estimate)

37questions here

8free pages

6concepts

20–25%of the exam

Questions 11–15

11expert · hard
A sales analyst needs to present a complex dataset to a non-technical audience. The dataset includes multiple dimensions: region, product, salesperson, and time. The goal is to show which combinations of region and product are underperforming. Which visualization technique should the AI consultant recommend?
Select an answer first
12expert · hard
A large enterprise is standardizing on Dynamics 365 Sales. They need Copilot for Sales, AI-driven insights, and the ability to create custom AI agents. They also require advanced forecasting and relationship analytics. The budget is not a constraint. What should they choose?
Select an answer first
13expert · hard
A sales operations team needs to create a real-time dashboard that shows live pipeline value and win probability. The data is stored in Dataverse, and the dashboard must be embedded in Dynamics 365. The team also needs to provide a monthly PDF report to executives. What should the team do?
Select an answer first
14foundation · easy
Which scenario best illustrates the use of an AI-driven agent in a sales process?
Select an answer first
15expert · hard
A sales analyst wants to create a visualization that shows the relationship between the number of sales activities and the win rate for each sales rep. The goal is to identify whether more activities lead to higher win rates. What visualization technique should the analyst use?
Select an answer first

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