A renewals specialist is processing a renewal for a customer who has negotiated a special pricing agreement. The system is applying the standard list price instead of the negotiated rate. What should the specialist do to ensure the correct pricing is applied?

Escalate the issue to the customer's account manager for a new pricing agreement

Submit the order at list price and request a credit memo after fulfillment

Verify the negotiated pricing agreement is attached to the customer's account, then re-run the pricing

Manually adjust the price to the negotiated rate and submit the order

Why is compliance with renewal policies important during the post-processing step?

To determine the final price of the renewal

To validate the customer's product information

To ensure the renewal is recorded correctly and meets internal guidelines

To provision the renewal entitlement for the customer

A renewal order has been fully processed and the customer has received their license. The renewals specialist is now performing the final steps of the process. Which action is part of ensuring compliance with renewal policies?

Verifying that the customer's payment terms are up to date

Confirming that the order was approved by the appropriate authority

Checking that the order documentation is complete and stored in the compliance repository

Sending the customer a satisfaction survey

A renewal order has been fulfilled and the customer has received their license confirmation. The renewals specialist is now completing the final steps of the process. Which action is part of the post-processing and record-keeping phase?

Sending the customer a copy of the order confirmation for their records

Checking the customer's credit status before releasing the order

Updating the contract end date in the contract management system

Verifying that the customer's support entitlement is active in the entitlement system

Why is pricing verification important during the approval step of a Cisco renewal order?

To validate the customer's contract number

To schedule the delivery of the renewal

To ensure the renewal is invoiced at the correct amount

To confirm the customer's entitlement is active

CiscoRenewals Manager

Domain 4Objective 5

4.5 Identify the Steps for Processing an Order 700-805 Practice Questions (Page 3)

Part of the Renewals Process domain, which accounts for 30% of the 700-805 exam. Cisco does not publish an official question count, but from its 90-minute exam (~35–60 total, ~11–18 in this domain), expect 1–2 from this objective — we provide 28 practice questions to prepare you well beyond it. (estimate)

28questions here

6free pages

5concepts

30%of the exam

Questions 11–15

11application · medium
A renewals specialist is processing a renewal for a customer who has negotiated a special pricing agreement. The system is applying the standard list price instead of the negotiated rate. What should the specialist do to ensure the correct pricing is applied?
Select an answer first
12foundation · easy
Why is compliance with renewal policies important during the post-processing step?
Select an answer first
13application · medium
A renewal order has been fully processed and the customer has received their license. The renewals specialist is now performing the final steps of the process. Which action is part of ensuring compliance with renewal policies?
Select an answer first
14application · medium
A renewal order has been fulfilled and the customer has received their license confirmation. The renewals specialist is now completing the final steps of the process. Which action is part of the post-processing and record-keeping phase?
Select an answer first
15foundation · easy
Why is pricing verification important during the approval step of a Cisco renewal order?
Select an answer first

Finished these 5 questions?

Review the revealed explanations, or continue through the curriculum.

Next 5 questions →Back to 700-805

Free Basic Practice is a study aid with revealable answers — not a scored exam. Examers.io is independent and not affiliated with or endorsed by Cisco. “700-805” is a trademark of its owner, used for identification only.