Manage User Permissions ACP-420 Practice Questions (Page 4)

Questions 16–20

1. 16foundation · easy

   What happens when a project administrator selects a different permission scheme for their project?

   • AThe project's workflow is reset.
   • BAll users are removed from the project.
   • CThe project's permissions are overridden by the new scheme.
   • DThe site-level scheme is automatically updated.
   Reveal Solution Discussion Select an answer first
2. 17foundation · easy

   What is a common misconfiguration that can be detected when testing permissions?

   • AThe project has too many issues.
   • BThe workflow has too many statuses.
   • CA user is in multiple groups that grant conflicting permissions.
   • DThe customer portal has a custom logo.
   Reveal Solution Discussion Select an answer first
4. 18expert · hard

   A Jira Service Management project has a complex permission setup. The administrator has configured the 'Browse Projects' permission to be granted to the 'Customers' role and the 'Agents' role. However, a specific user who is in the 'Customers' role cannot see the project in the portal. The user is also a member of a group that has been explicitly denied 'Browse Projects' permission. What is the most likely reason for the user's inability to see the project?

   • AThe user's group has been denied 'Browse Projects' permission, which overrides the role-based grant.
   • BThe user is not a member of the 'Agents' role, so they cannot see the project.
   • CThe user's account is not activated.
   • DThe project is not associated with the customer portal.
   Reveal Solution Discussion Select an answer first
5. 19expert · hard

   A Jira Service Management project has a team of agents who need to be able to view and edit all requests, but they should NOT be able to resolve issues or manage the project. The default 'Agents' role is currently assigned. The administrator has edited the permission scheme to remove 'Resolve Issues' from the 'Agents' role. However, agents can still resolve issues. What is the most likely reason?

   • AThe agents are using a workflow that allows them to resolve issues without the permission.
   • BThe 'Resolve Issues' permission is not controlled by the permission scheme.
   • CThe permission scheme change was not saved.
   • DThe agents are also members of the 'Administrators' role, which has 'Resolve Issues' permission.
   Reveal Solution Discussion Select an answer first
6. 20foundation · easy

   Which permission allows a customer to view comments on a request that are marked as public?

   • AEdit Issues
   • BDelete Comments
   • CView Issues
   • DAdd Comments
   Reveal Solution Discussion Select an answer first