A company wants to automatically assign a Lead to a specific queue based on the Lead's country, and also send a confirmation email to the Lead owner. The assignment logic is simple, but the email should only be sent if the Lead's email is not null. Which automation tool is most appropriate?

Workflow Rule with a field update and email alert

Apex trigger with a queue assignment class

Flow with a decision element for the country and an email action

Process Builder with a scheduled action

When designing a flow that updates an opportunity when a related task is completed, which element is essential to define first?

The email template to send to the opportunity owner.

The user profile that will run the flow.

The trigger that starts the flow, such as 'when a task is created or updated.'

The dashboard that will display the flow's results.

A business analyst documents a process where support agents manually create a follow-up task every time a case is escalated. Which analysis step is most important before deciding to automate this task creation?

Confirm that the task creation follows a consistent rule, such as 'whenever a case is escalated, create a task.'

Determine the color scheme of the Salesforce org to match the new automation.

Ask agents to manually track how long each task takes for one week.

Verify that the task creation is performed by a specific user role.

When building a Flow in Salesforce, which configuration step is required to make the flow run automatically when a record is created?

Create a custom button that the user clicks to run the flow.

Schedule the flow to run at a specific time each day.

Set the flow's start element to 'Record-Triggered Flow' and specify the object and trigger conditions.

Add a Screen element to the flow to prompt the user to run it.

SalesforceCertified Platform App Builder

Domain 4Objective 7

Given a Set of Business Requirements, Recommend a Solution to Automate Business Processes. PLATFORM-APP-BUILDER Practice Questions (Page 1)

Part of the BUSINESS LOGIC AND PROCESS AUTOMATION domain, which accounts for 27% of the PLATFORM-APP-BUILDER exam.

19questions here

4free pages

6concepts

27%of the exam

Questions 1–5

1application · medium
A company wants to automatically assign a Lead to a specific queue based on the Lead's country, and also send a confirmation email to the Lead owner. The assignment logic is simple, but the email should only be sent if the Lead's email is not null. Which automation tool is most appropriate?
Select an answer first
2foundation · easy
When designing a flow that updates an opportunity when a related task is completed, which element is essential to define first?
Select an answer first
3foundation · easy
A business analyst documents a process where support agents manually create a follow-up task every time a case is escalated. Which analysis step is most important before deciding to automate this task creation?
Select an answer first
4foundation · easy
During the implementation of a Process Builder process, which action is appropriate to include?
Select an answer first
5foundation · easy
When building a Flow in Salesforce, which configuration step is required to make the flow run automatically when a record is created?
Select an answer first

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