Describe the Capabilities of and Use Cases for Approval Processes. PLATFORM-APP-BUILDER Practice Questions (Page 1)

Questions 1–5

1. 1foundation · easy

   In an approval process, what is the role of an approval step?

   • ATo send an email alert to the record owner
   • BTo automatically update a field on the record
   • CTo specify who must approve the record and in what order
   • DTo define the criteria that determine which records enter the process
   Reveal Solution Discussion Select an answer first
2. 2foundation · easy

   How does a user typically submit a record for approval?

   • ABy clicking the 'Submit for Approval' button on the record
   • BBy creating a task for the approver
   • CBy sending an email to the approver
   • DBy changing the record status to 'Approved'
   Reveal Solution Discussion Select an answer first
4. 3application · medium

   An admin is asked to automate the approval of employee time-off requests. The process should start when a request is submitted, and the employee's manager should be the approver. The admin wants to ensure that the process is reusable and can be modified without affecting other automation. What should the admin create?

   • AA process builder that creates a task for the manager to approve the request.
   • BA flow that sends an email to the manager and waits for a response.
   • CAn approval process on the Time Off Request object with entry criteria that match all submitted requests.
   • DA workflow rule that updates the status to 'Approved' when the request is created.
   Reveal Solution Discussion Select an answer first
5. 4application · medium

   A company uses an approval process for job applications. The process should start only when a job application is submitted with a status of 'In Review'. The admin wants to ensure that the process is initiated correctly and that the hiring manager is notified. What should the admin configure?

   • ACreate a workflow rule that sends an email to the hiring manager when the status is changed to 'In Review'.
   • BUse a flow to submit the record for approval only when the status is 'In Review'.
   • CSet the approval process to start on all records and manually assign the hiring manager as an approver.
   • DSet the entry criteria to 'Status equals In Review' and add a standard or custom notification to the hiring manager.
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6. 5foundation · easy

   How are approvers notified when a record is submitted for approval?

   • AVia a Chatter post
   • BVia a system alert
   • CVia an email alert
   • DVia a task
   Reveal Solution Discussion Select an answer first