Describe the Capabilities of and Use Cases for Approval Processes. PLATFORM-APP-BUILDER Practice Questions (Page 3)

Questions 11–15

1. 11expert · hard

   A company has an existing flow that creates a task for a manager to review a new employee's onboarding checklist. The manager wants to be able to approve or reject the checklist directly from Salesforce, and the company needs an audit trail of the decision. The admin is considering whether to replace the flow with an approval process. What is the most important factor in this decision?

   • AThe approval process provides a built-in approval history and audit trail.
   • BThe approval process can be used for multiple objects.
   • CThe flow is easier to maintain than an approval process.
   • DThe flow can be modified to send an email to the manager.
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   Which of the following is a key component of an approval process?

   • AFormula field
   • BEntry criteria
   • CValidation rule
   • DWorkflow rule
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   Which of the following is a common use case for an approval process?

   • ACreating a task for a sales rep when an opportunity is won
   • BAutomatically updating a contact's mailing address when their account changes
   • CSending a confirmation email when a lead is converted
   • DRouting a purchase order to a manager for authorization before it is submitted to a vendor
   Reveal Solution Discussion Select an answer first
5. 14foundation · easy

   Which business scenario is best suited for an approval process?

   • AA marketing team wants to send a newsletter to all leads
   • BA support team wants to automatically assign cases to the next available agent
   • CA sales team wants to automatically calculate the discount on an opportunity
   • DAn HR department wants to review and approve job applications before they are moved to the interview stage
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   Which statement correctly differentiates an approval process from a flow?

   • AFlows can be used for complex automation, while approval processes are limited to simple email alerts
   • BApproval processes are specifically designed for human review and authorization, while flows are for automated actions
   • CApproval processes can be used for any automation, while flows are limited to approvals
   • DFlows can only be used for data manipulation, while approval processes can send emails
   Reveal Solution Discussion Select an answer first