Given a Scenario, Identify the Appropriate Automation Solution Based on the Capabilities of Workflow/process. PLATFORM-ADMINISTRATOR Practice Questions (Page 4)

Questions 16–18

1. 16foundation · easy

   An automation requires multiple sequential steps, including updating a field, creating a related record, and then sending an email based on the outcome of the first two steps. Which tool is MOST appropriate?

   • AApex Trigger
   • BWorkflow Rule
   • CProcess Builder
   • DApproval Process
   Reveal Solution Discussion Select an answer first
2. 17foundation · easy

   An automation needs to call an external REST API to retrieve shipping rates and then update a field on the order record. Which tool is BEST suited for this integration?

   • AApproval Process
   • BWorkflow Rule
   • CProcess Builder
   • DFlow with External Services
   Reveal Solution Discussion Select an answer first
3. 18foundation · easy

   An administrator needs to automate a process that requires looping through a collection of records and performing a calculation for each one. Which tool is BEST suited for this complex logic?

   • AFlow
   • BApproval Process
   • CProcess Builder
   • DWorkflow Rule
   Reveal Solution Discussion Select an answer first