Given a Scenario, Identify the Appropriate Automation Solution Based on the Capabilities of Workflow/process. PLATFORM-ADMINISTRATOR Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   A sales rep needs to enter a series of inputs in a guided wizard that collects information and then creates a custom object record. Which automation tool is REQUIRED for this user interaction?

   • AApex Trigger
   • BFlow with Screens
   • CProcess Builder
   • DWorkflow Rule
   Reveal Solution Discussion Select an answer first
2. 7foundation · easy

   Which scenario REQUIRES a Flow with screens rather than a background automation?

   • ACreating a task when an opportunity reaches a stage
   • BSending an email when a case is closed
   • CUpdating a field when a record is created
   • DCollecting user input to guide a process step-by-step
   Reveal Solution Discussion Select an answer first
4. 8application · medium

   A company has a simple business rule: when a case is closed, set the case owner to the case creator. The admin expects this rule to remain unchanged for years and wants the simplest, most maintainable solution. Which tool should the admin use?

   • AWorkflow Rule
   • BFlow (autolaunched)
   • CApex Trigger
   • DProcess Builder
   Reveal Solution Discussion Select an answer first
5. 9expert · hard

   An admin needs to automate a process that, when an order is created, must check inventory levels from an external system, then either create a fulfillment record or send a notification to the sales rep if inventory is insufficient. The process must be maintainable by the admin team without code. Which tool should the admin use?

   • AApex Trigger
   • BFlow (autolaunched) with external services
   • CProcess Builder
   • DWorkflow Rule
   Reveal Solution Discussion Select an answer first
6. 10foundation · easy

   An administrator needs to update a field on an Account record when the Account's Industry changes to 'Technology'. Which automation tool is the SIMPLEST that can accomplish this?

   • AFlow
   • BApex Trigger
   • CProcess Builder
   • DWorkflow Rule
   Reveal Solution Discussion Select an answer first