Given a Scenario, Identify the Appropriate Automation Solution Based on the Capabilities of Workflow/process. PLATFORM-ADMINISTRATOR Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   An administrator is asked to automate a business process. Which set of questions is MOST useful for identifying the technical requirements of the automation?

   • AWhat is the company's branding color? What is the preferred email font?
   • BHow many users will be affected? What is their job title?
   • CWhich automation tool is the most popular in the industry?
   • DWhat object and record changes trigger the automation? What conditions must be met? What actions should occur?
   Reveal Solution Discussion Select an answer first
2. 12application · medium

   A company needs to synchronize account data with an external marketing platform. The integration requires a custom SOAP callout and complex error handling. The admin wants to avoid code if possible, but the integration is beyond the capabilities of standard external services. What should the admin use?

   • AWorkflow Rule
   • BProcess Builder
   • CApex Trigger
   • DFlow with external services
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   An administrator needs to automatically create a task for the sales manager whenever a new high-value opportunity is created. The logic is simple: if Amount > 100000, create a task. Which automation tool is the MOST appropriate?

   • AApex Trigger
   • BApproval Process
   • CWorkflow Rule
   • DFlow
   Reveal Solution Discussion Select an answer first
5. 14application · medium

   An admin is asked to automate a business process that currently requires a user to manually update a custom field on an account when the account's industry changes to 'Technology'. The update is a simple field value change and no other actions are needed. The admin wants the simplest solution that requires minimal maintenance. What should the admin use?

   • AWorkflow Rule
   • BProcess Builder
   • CApex Trigger
   • DFlow (autolaunched)
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   When would an administrator choose Apex over Flow for an integration?

   • AWhen the integration is simple and requires no external call
   • BWhen the integration only needs to send an email
   • CWhen the integration requires complex logic that cannot be expressed declaratively
   • DWhen the integration must run in the background
   Reveal Solution Discussion Select an answer first