Describe the Capabilities of the Community Application (e.g. Ideas, Answers). PLATFORM-ADMINISTRATOR Practice Questions (Page 3)

Questions 11–12

1. 11application · medium

   A company wants to build a community where customers can ask questions about their products and get answers from both staff and other customers. They want the best answers to be highlighted and to encourage knowledgeable members to keep helping. Which two features should the administrator use?

   • AIdeas and Badges
   • BIdeas and Answers
   • CAnswers and Reputation
   • DAnswers and Leaderboards
   Reveal Solution Discussion Select an answer first
2. 12foundation · easy

   Which set of features is designed to encourage participation in a Salesforce Community?

   • AReports, dashboards, and list views.
   • BReputation, badges, and leaderboards.
   • CWorkflow rules, approval processes, and validation rules.
   • DProfiles, permission sets, and sharing rules.
   Reveal Solution Discussion Select an answer first