Given a Customer's Selling Process, Configure Guided Selling to Suggest Applicable Products. CPQ-ADMINISTRATOR Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   Which of the following is a best practice for validating guided selling configuration?

   • ATest only after deployment to production
   • BTest only with the most common customer response
   • CTest with a variety of customer profiles and responses
   • DSkip testing if the configuration is simple
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2. 12foundation · easy

   What is the result of a guided selling rule when a customer response matches a rule's criteria?

   • AThe product's price is updated
   • BThe product is removed from the catalog
   • CThe product is recommended to the sales rep
   • DThe product is automatically added to the quote
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4. 13application · medium

   A CPQ admin has configured guided selling for a networking equipment company. The rule should recommend a 'Basic Support' product when the customer selects 'Small Business' for company size and 'Email' for support level. The admin has created the rule but it is not firing. What is the most likely cause?

   • AThe rule's 'Active' checkbox is selected, but the 'Run on Save' option is disabled.
   • BThe guided selling question for company size is not marked as 'Required'.
   • CThe rule's 'Match All' condition is set to require both answers, but the customer only answered one question.
   • DThe 'Basic Support' product is not in the same price book as the quote.
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5. 14application · medium

   A CPQ admin at a software company is implementing guided selling for the first time. The sales team wants to reduce the time it takes to configure a quote by automatically suggesting the right license tier based on the customer's number of employees. What is the primary benefit of guided selling in this scenario?

   • AIt guides the sales rep through a series of questions and recommends the most relevant products.
   • BIt eliminates the need for sales reps to know anything about the products.
   • CIt enforces a strict sales process that prevents reps from deviating from the recommended products.
   • DIt automatically creates the quote with the correct products and pricing.
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6. 15expert · hard

   A CPQ admin is configuring guided selling for a computer hardware company. The products are laptops with different attributes: processor (i5, i7), RAM (8GB, 16GB), and storage (256GB, 512GB). The sales team wants to recommend a laptop based on the customer's use case (business, gaming) and budget (under $1000, over $1000). The admin has created the questions and rules. However, the rules are becoming complex because multiple products share the same attributes. What is the best way to simplify the rule configuration?

   • AUse a single rule that recommends all laptops and let the rep choose.
   • BCreate a separate rule for each product, regardless of attributes.
   • CUse product attributes to differentiate products and create rules that match on the attribute values.
   • DCreate a product bundle that includes all laptops.
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