Benefits Definition PGMP Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   Which document typically includes the program's expected benefits, their alignment with strategic objectives, and the approach for achieving them?

   • ARisk management plan
   • BBenefits realization plan
   • CProgram charter
   • DStakeholder engagement plan
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2. 12expert · hard

   A transportation program has two components: one implementing a new ticketing system and another upgrading the mobile app. The program manager identifies that the ticketing system's payment API could also be used by the mobile app, saving development effort. However, the mobile app team has already designed its own payment module and is reluctant to change. The program manager must decide how to proceed. What is the BEST approach?

   • AAllow the mobile app team to proceed with its own module to maintain team autonomy
   • BEscalate the conflict to the steering committee for a decision
   • CAnalyze the cost and schedule impact of the shared API on the mobile app team, and present the trade-off to both teams
   • DMandate the use of the shared API to capture the synergy, overriding the mobile app team's concerns
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4. 13application · medium

   A global logistics program aims to reduce shipment processing time by 20% within two years. The program manager is defining the benefits realization plan and needs to establish a measurable target. Current average processing time is 48 hours per shipment, with significant variation across regions. What should the program manager do FIRST to enable objective tracking?

   • ASet the target at 38.4 hours for all regions and communicate it to the steering committee
   • BUse the industry benchmark of 40 hours as the baseline and target 32 hours to ensure competitiveness
   • CDocument the 20% reduction goal in the program charter and defer detailed metrics until the first component completes
   • DDefine the metric as 'average processing time per shipment' with a baseline of 48 hours, a target of 38.4 hours, and regional sub-baselines
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5. 14foundation · easy

   What is the purpose of defining measurable criteria for each benefit in a program?

   • ATo enable objective tracking and evaluation of benefit achievement
   • BTo satisfy regulatory compliance requirements
   • CTo communicate the program's vision to external stakeholders
   • DTo assign responsibility for benefit delivery to specific team members
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6. 15foundation · easy

   Why is it necessary to update the benefits realization plan throughout the program life cycle?

   • ATo keep the plan document from becoming outdated
   • BTo satisfy the program's documentation requirements
   • CTo ensure the program's budget remains unchanged
   • DTo reflect new synergies, efficiencies, and changes in measurement criteria
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