Benefits Definition PGMP Practice Questions (Page 2)

Questions 6–10

1. 6foundation · easy

   When is a benefits baseline typically established in a program?

   • AOnly when a benefit is at risk of not being achieved
   • BAfter the program is closed, for post-implementation review
   • CAt the beginning of the program, before benefits are realized
   • DAt the end of the program, after all benefits are realized
   Reveal Solution Discussion Select an answer first
2. 7application · medium

   A financial services program is implementing a new customer onboarding platform. Midway through, the team discovers that a shared document verification service used by two components can be consolidated, reducing licensing costs by 15%. The benefits realization plan currently lists cost savings from process automation but does not include this new saving. What should the program manager do?

   • AAdd the saving to the operational budget but keep the benefits plan unchanged
   • BWait until the program closes to add the saving to the final benefits report
   • CUpdate the benefits realization plan to include the new cost saving and communicate the change to the sponsor
   • DAsk the component managers to absorb the saving into their existing targets
   Reveal Solution Discussion Select an answer first
4. 8foundation · easy

   What is the purpose of ongoing communication of benefits realization plan updates to stakeholders?

   • ATo fulfill the program's reporting requirements
   • BTo provide stakeholders with a detailed schedule of program activities
   • CTo document changes for audit purposes
   • DTo maintain transparency and support
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5. 9application · medium

   A program to modernize a bank's loan approval process has a benefits realization plan with a target to reduce approval time from 10 days to 5 days. The program manager is preparing to communicate this plan to the loan operations team, who will be affected by the changes. What is the PRIMARY purpose of this communication?

   • ATo obtain the team's approval of the measurement criteria
   • BTo document the communication for audit purposes
   • CTo inform the team of the target so they can prepare for the change
   • DTo ensure the team understands how their work contributes to the benefit and to gain their support
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6. 10foundation · easy

   Which stakeholders should be kept informed of updates to the benefits realization plan?

   • ASponsors and the steering committee
   • BRegulatory authorities
   • CAll program team members
   • DExternal customers
   Reveal Solution Discussion Select an answer first