Why is it important for an organization to balance agility, resilience, leanness, continuous improvement, and co-creation?

Because only one characteristic is needed for viability

Because all five characteristics are identical in their impact on viability

Because they are all mandatory requirements from ITIL

Because each characteristic addresses different aspects of viability, and overemphasizing one can undermine the others

A regional bank is facing a sudden regulatory requirement to report cryptocurrency transactions within 30 days. The bank's current reporting system was designed for traditional assets and would take 90 days to modify. The IT director proposes building a temporary shadow system using a low-code platform while the core system is updated. Which characteristic of viability is the IT director primarily leveraging?

Agility, because the bank is adapting its processes quickly to meet a new environmental requirement.

Lean, because the bank is eliminating the waste of modifying the entire core system at once.

Resilience, because the bank is preparing to withstand a potential disruption from the new regulation.

Continuous improvement, because the bank is incrementally improving its reporting system.

Which statement best describes the interplay of the five characteristics in supporting viability?

They are only relevant for digital organizations

They work together as a set of complementary capabilities that collectively enable the organization to thrive

They are ranked in order of importance, with agility being most critical

They are independent and have no effect on each other

ITIL 4 Strategic Leader

Domain 11Objective 1

Know How to Show How an Organization’s Viability Is Related to How Agile, Resilient, Lean, Continuous and Co-Creational It Is (8.1.2, 8.1.2.2) ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 3)

Part of the Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology domain, which makes up ~6% of our current practice bank.

13questions here

3free pages

6concepts

Questions 11–13

11foundation · easy
Why is it important for an organization to balance agility, resilience, leanness, continuous improvement, and co-creation?
Select an answer first
12application · medium
A regional bank is facing a sudden regulatory requirement to report cryptocurrency transactions within 30 days. The bank's current reporting system was designed for traditional assets and would take 90 days to modify. The IT director proposes building a temporary shadow system using a low-code platform while the core system is updated. Which characteristic of viability is the IT director primarily leveraging?
Select an answer first
13foundation · easy
Which statement best describes the interplay of the five characteristics in supporting viability?
Select an answer first

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Know How to Show How an Organization’s Viability Is Related to How Agile, Resilient, Lean, Continuous and Co-Creational It Is (8.1.2, 8.1.2.2) ITIL-4-STRATEGIC-LEADER-MODULES Practice Questions (Page 3)

Questions 11–13

Why is it important for an organization to balance agility, resilience, leanness, continuous improvement, and co-creation?

Which statement best describes the interplay of the five characteristics in supporting viability?

Keep studying — Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology