A company wants to use Microsoft Agent 365 in Copilot Studio to help employees find information across Microsoft 365 apps like SharePoint, Outlook, and Teams. What is the primary benefit of using Microsoft Agent 365 for this scenario?

It eliminates the need for any custom topics or actions in Copilot Studio.

It automatically grants all employees access to all company data.

It provides a prebuilt agent that can access and reason over Microsoft 365 data with appropriate permissions.

It replaces the need for a separate Microsoft 365 license for each user.

A company has deployed an agent for expense reporting. The adoption team wants to know which departments are using the agent most. What should they use to get this information?

The Topic usage report to see which expense topics are most popular.

The Channel report to see which channel is most used.

The Session details to manually review each user's department.

The Usage report filtered by the user's department attribute.

A company has an agent that handles password reset requests. The IT team wants to evaluate the agent's effectiveness by measuring the percentage of users who successfully reset their password without needing to contact the help desk. Which evaluation method should they use?

Review the number of channels the agent is on

Check the number of topics in the agent

Track the completion rate of the 'Password reset' topic in the Analytics page

Monitor the number of times the agent was published

An organization has deployed an agent for employee benefits. The HR team wants to increase adoption, but they are unsure whether the low usage is due to lack of awareness or because the agent is not helpful. Which combination of metrics should the administrator review to diagnose the issue?

Version history and publish count

Satisfaction survey and topic count

Session count and escalation rate

Microsoft Certified:Power Platform Fundamentals

Domain 5Objective 2

Describe How to Manage Agents in Copilot Studio PL-900 Practice Questions (Page 4)

Part of the Describe features and capabilities of agents in Microsoft Copilot Studio domain, which accounts for 20–25% of the PL-900 exam. Microsoft does not publish an official question count, but from its 45-minute exam (~20–30 total, ~4–8 in this domain), expect 2–4 from this objective — we provide 47 practice questions to prepare you well beyond it. (estimate)

47questions here

10free pages

5concepts

20–25%of the exam

Questions 16–20

16application · medium
A company wants to use Microsoft Agent 365 in Copilot Studio to help employees find information across Microsoft 365 apps like SharePoint, Outlook, and Teams. What is the primary benefit of using Microsoft Agent 365 for this scenario?
Select an answer first
17application · medium
A company has deployed an agent for expense reporting. The adoption team wants to know which departments are using the agent most. What should they use to get this information?
Select an answer first
18application · medium
A company has an agent that handles password reset requests. The IT team wants to evaluate the agent's effectiveness by measuring the percentage of users who successfully reset their password without needing to contact the help desk. Which evaluation method should they use?
Select an answer first
19foundation · easy
Which metric in the Copilot Studio analytics dashboard indicates how many distinct users interacted with the agent during a specific period?
Select an answer first
20expert · hard
An organization has deployed an agent for employee benefits. The HR team wants to increase adoption, but they are unsure whether the low usage is due to lack of awareness or because the agent is not helpful. Which combination of metrics should the administrator review to diagnose the issue?
Select an answer first

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