Microsoft 365 Certified:Collaboration Communications Systems Engineer Associate
Domain 3Objective 2
Create and Configure Auto Attendants and Call Queues MS-721 Practice Questions (Page 2)
Part of the Implement and configure Teams Phone domain, which accounts for 30–35% of the MS-721 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~12–23 in this domain), expect 2–4 from this objective — we provide 45 practice questions to prepare you well beyond it. (estimate)
45questions here
9free pages
12concepts
30–35%of the exam
Questions 6–10
- 6
What is the default music on hold for a call queue in Microsoft Teams?
Select an answer first - 7
Where are caller ID policies configured in the Teams admin center?
Select an answer first - 8
What is the purpose of the callback feature in a call queue?
Select an answer first - 9
A company is setting up a new auto attendant. The resource account has been created. Which license must be assigned to the resource account for the auto attendant to work?
Select an answer first - 10
A law firm wants to distribute calls evenly among their 10 attorneys in a call queue. They want to avoid overloading any single attorney. Which routing method should you configure for the call queue?
Select an answer first
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