A user wants their incoming calls to ring on their desk phone and mobile simultaneously. If the call is not answered within 15 seconds, they want it to go to voicemail. What should you configure?

Configure simultaneous ring to the mobile number and set the unanswered call timeout to 15 seconds, routing to voicemail.

Assign a private line to the user and configure the private line to ring the mobile.

Set call forwarding to the mobile number and enable 'also ring' for the desk phone, with a 15-second timeout.

Enable group call pickup and set the pickup timeout to 15 seconds.

The CEO of Fabrikam wants their executive assistant to handle all incoming calls. The assistant should be able to make calls that appear to come from the CEO's number, and the CEO's phone should not ring for those calls. The CEO still wants to make personal calls directly. What should you configure?

Assign the CEO's number as a private line to the assistant and enable simultaneous ring.

Set up call delegation from the CEO to the assistant, and enable the 'change caller ID' option for the assistant.

Create a group call pickup group with the CEO and assistant, and enable 'pickup without ringing'.

Configure call forwarding from the CEO to the assistant, and set the assistant's caller ID to the CEO's number.

What is the default behavior for Cloud Voicemail when a Teams Phone user does not answer an incoming call?

The call is forwarded to the user's manager

The caller is prompted to leave a voicemail message

The call is disconnected without any voicemail

The call is automatically forwarded to the user's mobile phone

Which of the following is a characteristic of a private line in Teams Phone?

It can be used for both incoming and outgoing calls

It rings only the user's primary device

It is automatically assigned to all users

It requires a separate license for each user

Which of the following is a valid call forwarding option in Teams Phone?

Forward to a person in your organization

Microsoft 365 Certified:Collaboration Communications Systems Engineer Associate

Domain 3Objective 5

Configure and Manage Calling Features for Teams Phone MS-721 Practice Questions (Page 1)

Part of the Implement and configure Teams Phone domain, which accounts for 30–35% of the MS-721 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~12–23 in this domain), expect 2–4 from this objective — we provide 27 practice questions to prepare you well beyond it. (estimate)

27questions here

6free pages

7concepts

30–35%of the exam

Questions 1–5

1application · medium
A user wants their incoming calls to ring on their desk phone and mobile simultaneously. If the call is not answered within 15 seconds, they want it to go to voicemail. What should you configure?
Select an answer first
2application · medium
The CEO of Fabrikam wants their executive assistant to handle all incoming calls. The assistant should be able to make calls that appear to come from the CEO's number, and the CEO's phone should not ring for those calls. The CEO still wants to make personal calls directly. What should you configure?
Select an answer first
3foundation · easy
What is the default behavior for Cloud Voicemail when a Teams Phone user does not answer an incoming call?
Select an answer first
4foundation · easy
Which of the following is a characteristic of a private line in Teams Phone?
Select an answer first
5foundation · easy
Which of the following is a valid call forwarding option in Teams Phone?
Select an answer first

Finished these 5 questions?

Review the revealed explanations, or continue through the curriculum.

Next 5 questions →Back to MS-721

Free Basic Practice is a study aid with revealable answers — not a scored exam. Examers.io is independent and not affiliated with or endorsed by Microsoft. “MS-721” is a trademark of its owner, used for identification only.