A user wants to have calls forwarded to his mobile phone, but he also wants to receive voicemail messages in his email inbox. Currently, voicemail messages are not being delivered to email. You need to troubleshoot. What should you check first?

Verify that the user has a Teams Phone System license

Verify that Cloud Voicemail is enabled for the user

Check if the user's mobile phone is configured to receive voicemail

Ensure that the call forwarding rule is set to forward to voicemail

What is the primary purpose of simultaneous ring in Teams Phone?

To forward calls to voicemail after a set number of rings

To allow incoming calls to ring multiple devices or numbers at the same time

To let a delegate answer calls on behalf of the user

To route calls to a group of users

A company wants to allow users to join Teams meetings by dialing a phone number. They have purchased Audio Conferencing licenses for all users. You need to ensure that users can schedule meetings with dial-in details. What should you configure?

Configure call forwarding to the user's mobile phone

Enable Audio Conferencing for each user and assign a conferencing bridge number

Set up a call queue for meeting dial-in

Assign a Teams Phone System license to each user

A user wants to forward calls to her mobile phone only when she is unavailable, but she also wants to receive voicemail messages in her email. She does not want calls to ring her office phone when she is unavailable. You need to configure this in Teams. What should you do?

Configure call forwarding to the mobile number for all calls and disable voicemail

Set up call delegation to the mobile number and keep Cloud Voicemail enabled

Set the call answering rule to forward calls to the mobile number when the user's presence is 'Do not disturb' or 'In a meeting', and keep Cloud Voicemail enabled

Enable simultaneous ring to the mobile number and set the presence rule to 'Do not disturb'

A user wants their unanswered calls to go to voicemail, but only after the call has rung on both their desk phone and mobile for 25 seconds. They also want to receive an email notification when a voicemail is left. What should you configure?

Set the call answering rule to 'Forward to voicemail' and set the ring duration to 25 seconds, then enable email notifications in the voicemail settings.

Enable group call pickup and set the pickup timeout to 25 seconds, then configure voicemail transcription.

Set call forwarding to the mobile with a 25-second delay, and enable voicemail transcription.

Configure simultaneous ring to the mobile, set the unanswered call timeout to 25 seconds, and route to voicemail with email notifications enabled.

Microsoft 365 Certified:Collaboration Communications Systems Engineer Associate

Domain 3Objective 5

Configure and Manage Calling Features for Teams Phone MS-721 Practice Questions (Page 2)

Part of the Implement and configure Teams Phone domain, which accounts for 30–35% of the MS-721 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~12–23 in this domain), expect 2–4 from this objective — we provide 27 practice questions to prepare you well beyond it. (estimate)

27questions here

6free pages

7concepts

30–35%of the exam

Questions 6–10

6expert · medium
A user wants to have calls forwarded to his mobile phone, but he also wants to receive voicemail messages in his email inbox. Currently, voicemail messages are not being delivered to email. You need to troubleshoot. What should you check first?
Select an answer first
7foundation · easy
What is the primary purpose of simultaneous ring in Teams Phone?
Select an answer first
8application · medium
A company wants to allow users to join Teams meetings by dialing a phone number. They have purchased Audio Conferencing licenses for all users. You need to ensure that users can schedule meetings with dial-in details. What should you configure?
Select an answer first
9expert · medium
A user wants to forward calls to her mobile phone only when she is unavailable, but she also wants to receive voicemail messages in her email. She does not want calls to ring her office phone when she is unavailable. You need to configure this in Teams. What should you do?
Select an answer first
10application · medium
A user wants their unanswered calls to go to voicemail, but only after the call has rung on both their desk phone and mobile for 25 seconds. They also want to receive an email notification when a voicemail is left. What should you configure?
Select an answer first

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