A customer has a blanket sales order for 500 units. They now want to order 100 units for immediate delivery. You need to check if the 100 units are available in inventory before creating the sales order. What should you do?

Create the sales order and rely on the system to warn about shortages during shipping.

Use the Item Availability by Event report to see if the 100 units are available on the requested shipment date.

Review the item ledger entries to see the current on-hand quantity.

Check the blanket order's remaining quantity to confirm 100 units are still on the agreement.

In Dynamics 365 Business Central, what is the purpose of reversing a posted sales shipment?

To create a credit memo for the customer

To change the shipping address on the original order

To correct an error by undoing the shipment and restoring inventory

To delete the sales order completely

A sales order was fully shipped and invoiced. The warehouse manager discovers that 5 units were actually damaged and never shipped, but the shipment was posted by mistake. The customer has already received the invoice. You need to correct the shipment and the invoice without creating a return order. What should you do?

Reverse the invoice only and leave the shipment as is.

Reverse the shipment, post a new shipment for the correct quantity, and create a credit memo for the difference.

Post a return order for 5 units and then create a credit memo.

Create a new sales order for -5 units to offset the shipment.

A sales order has 50 units of an item. The warehouse only has 30 units on hand, but 20 units are on a purchase order that will arrive next week. The customer needs 30 units now and the rest later. What should the warehouse worker do?

Wait until the purchase order arrives and ship all 50 units at once.

Ship 30 units now and create a backorder for the remaining 20 units.

Cancel the sales order and create a new one for 30 units.

Ship 50 units now and rely on the purchase order to cover the shortfall.

A company sells a one-year software subscription for $12,000. The customer is invoiced upfront, but the revenue must be recognized monthly over the subscription period. What should the salesperson do when creating the sales invoice?

Post the invoice and then create a credit memo for the unearned portion each month.

Post the invoice normally and then create a manual journal entry each month to defer the revenue.

Use the Deferral feature on the sales invoice line to spread the revenue over 12 months.

Create 12 separate sales invoices for $1,000 each.

Microsoft Certified:Dynamics 365 Business Central Functional Consultant Associate

Domain 4Objective 3

Process Sales MB-800 Practice Questions (Page 6)

Part of the Perform Business Central operations domain, which accounts for 30–35% of the MB-800 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~12–23 in this domain), expect 2–3 from this objective — we provide 36 practice questions to prepare you well beyond it. (estimate)

36questions here

8free pages

9concepts

30–35%of the exam

Questions 26–30

26application · medium
A customer has a blanket sales order for 500 units. They now want to order 100 units for immediate delivery. You need to check if the 100 units are available in inventory before creating the sales order. What should you do?
Select an answer first
27foundation · easy
In Dynamics 365 Business Central, what is the purpose of reversing a posted sales shipment?
Select an answer first
28expert · hard
A sales order was fully shipped and invoiced. The warehouse manager discovers that 5 units were actually damaged and never shipped, but the shipment was posted by mistake. The customer has already received the invoice. You need to correct the shipment and the invoice without creating a return order. What should you do?
Select an answer first
29application · medium
A sales order has 50 units of an item. The warehouse only has 30 units on hand, but 20 units are on a purchase order that will arrive next week. The customer needs 30 units now and the rest later. What should the warehouse worker do?
Select an answer first
30application · medium
A company sells a one-year software subscription for $12,000. The customer is invoiced upfront, but the revenue must be recognized monthly over the subscription period. What should the salesperson do when creating the sales invoice?
Select an answer first

Finished these 5 questions?

Review the revealed explanations, or continue through the curriculum.

Next 5 questions →Back to MB-800

Free Basic Practice is a study aid with revealable answers — not a scored exam. Examers.io is independent and not affiliated with or endorsed by Microsoft. “MB-800” is a trademark of its owner, used for identification only.