A customer has accepted a sales quote, but the quote's valid-until date has passed. The sales manager still wants to honor the quoted prices. The customer also wants the items shipped immediately and invoiced at the end of the month. What should you do?

Convert the quote directly to a sales invoice to avoid the order step.

Convert the expired quote to a sales order, which will use the quote's prices, then ship and invoice later.

Create a new sales order manually with the quoted prices, then delete the expired quote.

Extend the quote's valid-until date to today and then convert it to a sales order.

A warehouse worker has shipped 40 units of a 50-unit sales order. The customer later reports that only 35 units were received. The remaining 10 units are still in the warehouse. You need to correct the shipment record so the customer is billed for the correct quantity. What should you do?

Reverse the entire shipment and then post a new shipment for 35 units.

Post a shipment of 5 units to the existing sales order to make the total shipped quantity 45.

Create a credit memo for 5 units and apply it to the invoice.

Post a return order for 5 units to reduce the shipped quantity to 35.

A shipment was posted for a sales order, and the shipment has been invoiced. The customer returns the entire order. What should the company do to process the return?

Create a sales return order and post a return shipment and credit memo.

Reverse the invoice and the shipment.

Reverse the shipment and then create a credit memo.

Create a sales credit memo directly without a return order.

A company sells a 1-year subscription for $12,000, invoiced upfront. The revenue must be recognized monthly, but the company also wants to track the deferred revenue balance on the balance sheet. What should be configured on the sales invoice?

A sales invoice without a deferral, and manually post journal entries each month.

A blanket sales order for the subscription.

A deferral schedule with 12 periods, which will post to deferred revenue accounts.

A recurring sales line group for monthly invoices.

Microsoft Certified:Dynamics 365 Business Central Functional Consultant Associate

Domain 4Objective 3

Process Sales MB-800 Practice Questions (Page 1)

Part of the Perform Business Central operations domain, which accounts for 30–35% of the MB-800 exam. Microsoft does not publish an official question count, but from its 100-minute exam (~40–65 total, ~12–23 in this domain), expect 2–3 from this objective — we provide 36 practice questions to prepare you well beyond it. (estimate)

36questions here

8free pages

9concepts

30–35%of the exam

Questions 1–5

1foundation · easy
Which action is used to reverse a posted sales shipment in Dynamics 365 Business Central?
Select an answer first
2expert · hard
A customer has accepted a sales quote, but the quote's valid-until date has passed. The sales manager still wants to honor the quoted prices. The customer also wants the items shipped immediately and invoiced at the end of the month. What should you do?
Select an answer first
3application · medium
A warehouse worker has shipped 40 units of a 50-unit sales order. The customer later reports that only 35 units were received. The remaining 10 units are still in the warehouse. You need to correct the shipment record so the customer is billed for the correct quantity. What should you do?
Select an answer first
4expert · hard
A shipment was posted for a sales order, and the shipment has been invoiced. The customer returns the entire order. What should the company do to process the return?
Select an answer first
5expert · hard
A company sells a 1-year subscription for $12,000, invoiced upfront. The revenue must be recognized monthly, but the company also wants to track the deferred revenue balance on the balance sheet. What should be configured on the sales invoice?
Select an answer first

Finished these 5 questions?

Review the revealed explanations, or continue through the curriculum.

Next 5 questions →Back to MB-800

Free Basic Practice is a study aid with revealable answers — not a scored exam. Examers.io is independent and not affiliated with or endorsed by Microsoft. “MB-800” is a trademark of its owner, used for identification only.