What is the purpose of the approval process for deploying agents in Microsoft 365?

To create a backup of the agent before it is deployed

To ensure that agents are reviewed and authorized before they are made available to users

To test the agent's performance against benchmarks

To automatically assign licenses to users who will use the agent

An agent has been in production for a year. Operational insights show that usage has steadily declined, and the resolution rate is below the target. The business owner is considering decommissioning the agent. Before making a final decision, what should you do?

Increase the agent's access to more users to boost usage.

Review the agent's usage and resolution trends over the past year to determine if the decline is consistent or seasonal.

Immediately decommission the agent because usage and resolution are below target.

Disable the agent temporarily and re-enable it after a month to see if usage recovers.

You are analyzing an agent's operational insights and see that the resolution rate is high, but user satisfaction scores are low. What is the most likely explanation?

The agent's access is too restricted.

The agent resolves queries but may be providing answers that are not helpful or user-friendly.

The agent is not resolving enough queries.

The agent is being used by too many users.

What is involved in managing the lifecycle of an agent?

Updating the agent and eventually decommissioning it when no longer needed

Only creating the agent and assigning users

What is the purpose of analyzing operational insights for agents?

To assess the efficiency and effectiveness of agents

Microsoft 365 Certified:Copilot and Agent Administration Fundamentals

Domain 3Objective 3

Perform Basic Administrative Tasks for Agents AB-900 Practice Questions (Page 5)

Part of the Perform basic administrative tasks for Copilot and agents domain, which accounts for 25–30% of the AB-900 exam. Microsoft does not publish an official question count, but from its 45-minute exam (~20–30 total, ~5–9 in this domain), expect 2–3 from this objective — we provide 37 practice questions to prepare you well beyond it. (estimate)

37questions here

8free pages

6concepts

25–30%of the exam

Questions 21–25

21foundation · easy
What is the purpose of the approval process for deploying agents in Microsoft 365?
Select an answer first
22expert · hard
An agent has been in production for a year. Operational insights show that usage has steadily declined, and the resolution rate is below the target. The business owner is considering decommissioning the agent. Before making a final decision, what should you do?
Select an answer first
23application · medium
You are analyzing an agent's operational insights and see that the resolution rate is high, but user satisfaction scores are low. What is the most likely explanation?
Select an answer first
24foundation · easy
What is involved in managing the lifecycle of an agent?
Select an answer first
25foundation · easy
What is the purpose of analyzing operational insights for agents?
Select an answer first

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