Benefits Execution and Monitoring CGEIT Practice Questions (Page 3)

Questions 11–15

1. 11foundation · easy

   What is a performance metric in the context of benefits realization?

   • AA qualitative description of the expected benefit
   • BA tool used to collect stakeholder feedback
   • CA document that outlines the benefits management plan
   • DA quantifiable measure used to track progress toward achieving a benefit
   Reveal Solution Discussion Select an answer first
2. 12expert · hard

   A logistics company is implementing a new warehouse management system (WMS). The expected benefit is a 10% increase in order fulfillment accuracy. The WMS is deployed, but the current picking process is manual and error-prone. The operations manager wants to ensure the benefit is realized. What should the manager do?

   • ADevelop a new picking process that leverages the WMS capabilities
   • BIncrease the accuracy target to motivate workers
   • CTrain workers to be more careful in the current manual process
   • DRevert to the old system and process
   Reveal Solution Discussion Select an answer first
4. 13foundation · easy

   How should performance metrics be used to monitor and report benefits realization?

   • ABy reporting only positive results to stakeholders
   • BBy using metrics only at the end of the project
   • CBy keeping metrics confidential within the project team
   • DBy regularly collecting data and comparing it against established targets
   Reveal Solution Discussion Select an answer first
5. 14foundation · easy

   In the context of benefits delivery, what is quality assurance?

   • AA set of activities designed to ensure that benefits are delivered to the required standard
   • BA process of inspecting final deliverables to identify defects
   • CA method for reducing the cost of benefits delivery
   • DA technique for accelerating the delivery of benefits
   Reveal Solution Discussion Select an answer first
6. 15foundation · easy

   How does quality assurance apply to benefits delivery?

   • ABy inspecting the final benefits after they are realized
   • BBy focusing only on the financial aspects of benefits
   • CBy ensuring that the processes used to deliver benefits are effective and consistently applied
   • DBy reducing the number of stakeholders involved in benefits delivery
   Reveal Solution Discussion Select an answer first