Benefits Execution and Monitoring CGEIT Practice Questions (Page 1)

Questions 1–5

1. 1expert · hard

   A multinational corporation is rolling out a new global HR system. The expected benefit is a 20% reduction in HR administrative costs. The rollout is phased by region. The first region shows a 5% reduction, far below the target. The change management lead suspects that regional managers are not actively supporting the change. What is the most effective way to improve the benefit in subsequent regions?

   • AIncrease the target for subsequent regions to compensate for the shortfall
   • BBlame the first region's managers and replace them
   • CEngage regional managers as change champions and involve them in the rollout planning
   • DSkip the change management activities to speed up the rollout
   Reveal Solution Discussion Select an answer first
2. 2foundation · easy

   Why are performance metrics important in measuring benefits?

   • AThey guarantee that benefits will be realized
   • BThey replace the need for stakeholder communication
   • CThey are only useful for financial benefits
   • DThey provide objective evidence of whether benefits are being achieved
   Reveal Solution Discussion Select an answer first
4. 3foundation · easy

   Which characteristic is important for a process designed to support benefits realization?

   • AIndependence from other organizational processes
   • BComplexity to handle all possible scenarios
   • CClear ownership and defined inputs, outputs, and activities
   • DFlexibility to change without documentation
   Reveal Solution Discussion Select an answer first
5. 4application · medium

   An insurance company is implementing a claims processing automation project. The benefits realization plan includes a target of reducing claims processing time by 30%. The project team is about to deploy the new system. What should the team do to assure the quality of the benefits delivery?

   • ARely on the vendor's certification that the system is error-free
   • BDeploy the system and measure the benefit after one month
   • CPerform a pilot test with a small group of claims processors
   • DSkip testing to meet the deployment deadline
   Reveal Solution Discussion Select an answer first
6. 5foundation · easy

   Which activity is part of operating a performance management system for benefits?

   • ADeveloping the business case for a new project
   • BRegularly reviewing performance data against targets and taking corrective action when needed
   • CConducting annual employee satisfaction surveys
   • DDefining the organization's mission and vision statements
   Reveal Solution Discussion Select an answer first