What is the primary purpose of using multifactor authentication (MFA) for user accounts?

To add an extra layer of security by requiring two or more verification factors.

To speed up the login process for users.

To allow users to share their credentials with others securely.

To eliminate the need for passwords entirely.

A user in the sales department reports they cannot access the shared drive \\fileserver\sales. You verify the user is a member of the 'Sales' security group, which has 'Read' permission on the share. However, the user still gets 'Access denied'. What should you check next?

Whether the NTFS permissions on the folder also grant the user 'Read' access

Whether the user's computer has the correct DNS server configured to resolve the file server's name

Whether the user's account is locked out due to multiple failed login attempts

Whether the user has been assigned a password that expires within the next 24 hours

A user is unable to access a shared folder that is secured with a security group. The user is a member of the group, and the group has 'Read' permission on the share and NTFS. You have verified the user's group membership in Active Directory. The user has logged off and on, but still cannot access the folder. What is the most likely cause?

The user's password has expired

The user is a member of a group that has 'Deny' permission on the folder

The user's computer has cached credentials from a previous logon

The shared folder is on a different domain

A company uses AWS IAM to manage access to S3 buckets. A user reports they cannot access a bucket even though they have an IAM policy that grants s3:GetObject. The user can access other buckets. What should you check?

Whether the bucket policy explicitly denies access to the user

Whether the user's password has expired

Whether the user has MFA enabled

Whether the user is using the correct AWS region

What is the purpose of checking a user's effective permissions on a folder?

To list all files in the folder.

To delete the folder's permissions.

To determine the actual access rights the user has, considering group memberships and inherited permissions.

CiscoCertified Support Technician (CCST) IT Support

Domain 3Objective 1

3.1. Assist Users with Establishing Access to Network-Based Resources. 100-140 Practice Questions (Page 8)

Part of the Connectivity and Resource Access Issues domain, which makes up ~17% of our current practice bank. Cisco does not publish an official question count, but from its 50-minute exam (~20–35 total, ~3–6 in this domain), expect 1–2 from this objective — we provide 44 practice questions to prepare you well beyond it. (estimate)

44questions here

9free pages

9concepts

Questions 36–40

36foundation · medium
What is the primary purpose of using multifactor authentication (MFA) for user accounts?
Select an answer first
37application · medium
A user in the sales department reports they cannot access the shared drive \\fileserver\sales. You verify the user is a member of the 'Sales' security group, which has 'Read' permission on the share. However, the user still gets 'Access denied'. What should you check next?
Select an answer first
38expert · hard
A user is unable to access a shared folder that is secured with a security group. The user is a member of the group, and the group has 'Read' permission on the share and NTFS. You have verified the user's group membership in Active Directory. The user has logged off and on, but still cannot access the folder. What is the most likely cause?
Select an answer first
39expert · hard
A company uses AWS IAM to manage access to S3 buckets. A user reports they cannot access a bucket even though they have an IAM policy that grants s3:GetObject. The user can access other buckets. What should you check?
Select an answer first
40foundation · medium
What is the purpose of checking a user's effective permissions on a folder?
Select an answer first

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